3 of 3 Permanent Remote Desktop Jobs in the West Midlands

Desktop Support Engineer Salary: Upto 38k Location: Solihull (Onsite) Contract: Permanent At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to join a dynamic and growing team, supporting end-users in … a professional and fast-paced environment. As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users. Responsibilities Deliver face-to-face and remote desktop support to internal users. Troubleshoot and resolve hardware, software, printer, and … to the appropriate internal teams when necessary. Maintain accurate documentation of IT assets and procedures. Provide excellent customer service with a user-first mindset. Experience Previous experience in a desktop support or IT technician role. Strong understanding of Windows OS, Office 365, and basic networking. Experience with Active Directory and hardware troubleshooting. Familiarity with ticketing systems and ITSM tools. More ❯

Non-Technical: At least 3 (5+ for senior), preferable more, years of relevant experience in Sales Engineering for a product operating in the same domains as Parallels:application/desktop virtualization, security, IT infrastructure. Hands on experience in at least 1, preferable more, of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMWare Horizon, Microsoft RDS or … Azure Virtual Desktop. Deep knowledge and experience with Microsoft Remote Desktop Services - TS/RDSH/Application/Desktop and VDI Publishing. Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS. Ability to perform product demonstrations and presentations to technical … Chromebook, Linux or the Cloud. Parallels solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device. Recently, Parallels became part of Corel Corporation and joins an impressive collection of industry leading brands. #J-18808-Ljbffr More ❯

Description Maintain application support processes, for example developing workflow plans/technical specification road maps. Document and implement policy and procedures, for example on-boarding and leaver policies, and remote working procedures using a support desk operating platform. Diagnose, resolve and recommend improvements to address hardware and software problems and compatibility issues experienced by external clients and customers, including … Monitor systems performance, investigate issues, collect performance statistics and create reports using application management software and tools. Provide first fix unassisted strategic technical advice both in person or with remote desktop support tools by using the correct tool to provide analysis, diagnosis and resolution. Categorise and prioritise incoming applications support requests. Monitor systems and software cycles to identify … with the planning of IT application and infrastructure change projects, implementing, testing and rolling out software and hardware relating to these change projects. Implement and support the creation of remote working environments. For a full list of programme modules visit: https://velocity-pt.co.uk/Learning Provider VELOCITY 1ST LIMITED Skills Required Communication skills, IT skills, Attention to More ❯