1 to 25 of 30 Permanent Root Cause Analysis Jobs in the West Midlands

deliver improved customer satisfaction and commercial performance. Ensuring service levels are maintained to the client by consistently applying the coaching structure, using agreed analysis tools and presenting a professional image. Role Purpose To work with Retailers within the Volkswagen Group network to support improvements across a number … part of a team to: Deliver improvements in a number of aftersales based Key Performance Indicators Working with business management and staff to root cause areas of underperformance and coach improved techniques in: Customer Satisfaction Commercial performance (EVHC) Customer preparation and Technical Pre Plan Team working and communication ...

engineering software updates and new releases using SCCM. Validate new software builds with testing teams to prevent regressions or disruptions. Investigate issues, perform structured root-cause analysis, and escalate defects to Siemens/other vendors where needed. Contribute to application improvements, ongoing system stability, and global engineering … Skills & Experience 5+ years’ experience in technical/application support or engineering system support. Strong troubleshooting and analytical skills with the ability to perform root-cause analysis. Hands-on experience with SCCM or similar software packaging/deployment tools. Excellent communication skills with the ability to support users ...

systems can support current and future workloads Incident Response & Troubleshooting Respond swiftly to production incidents, ensuring minimal downtime and quick restoration of services. Perform root cause analysis and postmortems, implementing lessons learned to prevent recurrence. Monitoring, Alerting & Observability Contribute to the design and implementation of effective monitoring ...

performance, identify bottlenecks, and recommend optimization strategies. Collaborate with development and operations teams to ensure monitoring is integrated into CI/CD pipelines. Conduct root cause analysis for recurring incidents and propose long-term solutions. Incident & Problem Management Act as SME during major incidents, providing technical expertise ...

provide updates on service performance and improvement initiatives. Work with other IDT teams to ensure seamless integration and coordination of PLM services. Reporting and Analysis: Monitor and report on service performance metrics, including KPIs, OKRs and SLAs. Conduct root cause analysis of incidents and problems ...

authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

track KPIs, transaction health metrics, and team performance Database expertise: Design and optimize complex SQL queries to analyze transaction data, identify bottlenecks, and support root cause analysis Cross-team collaboration: Integrate with various payment domains' APIs and work with internal and external platforms What you will … above Python knowledge (or strong willingness to learn) Strong SQL Proficiency and deep understanding of database structures, complex joins, query optimization, and data analysis Experience working with Microservices Experience working with REST, gRPC and GraphQL APIs (consumer and provider) Experience with unit and integration tests Happy in the Clouds. ...

Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your ...

Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices ...

Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices ...

Security Consultant. Respond to cybersecurity incidents by adhering to standard operating procedures (SOPs) and playbooks, under the supervision of the Cyber Security Consultant. Conduct root cause analysis and document findings and lessons learned from security incidents with the Cyber Security Consultant. Work with IT and security teams … contain and resolve threats. Keep incident logs, reports, and tickets updated within incident tracking systems. Assist in threat intelligence gathering and analysis to enhance detection capabilities. Participate in vulnerability management activities. Update and oversee the software inventory. Support compliance reporting and audits. Assist in IT service desk activities. Stay ...

platform stability, environments, deployments and operational work • Familiarity with Azure services or the desire to learn • A structured approach to problem solving and root cause analysis • Confidence working in a busy delivery focused environment • A willingness to develop skills in DBA, DevOps and release engineering • The ability … Meriden office five days a week This role focuses on SQL administration, release processes and operational delivery. It does not involve data analysis, BI development or ETL pipeline work although there is opportunities to learn and move into this space in the future. Training and Microsoft certification support ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

scale production deployments (eg parallelisation, partitioning, caching, compute configuration). Design monitoring, alerting and observability for pipelines, applications and integrations. Handle incident response and root cause analysis for platform and application issues. Define and enforce non-functional requirements (SLA/SLOs, resilience, disaster recovery). Client-Facing ...

business applications or business process. - Preparation of business cases for application improvements. - Create self-learning and attend internal training courses. - Creating problem reviews of root cause analysis and introducing permanent fixes - Willingness to learn new innovative technologies and tools. Essential and Desirable Skills: - Good analytical skills. - Prior ...

proactive account management activities, regular business reviews, and clear alignment on customer outcomes. Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams. Act as the voice ...

proactive account management activities, regular business reviews, and clear alignment on customer outcomes. Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams. Act as the voice ...

proactive account management activities, regular business reviews, and clear alignment on customer outcomes. Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams. Act as the voice ...

secure, multi-vendor network solutions (e.g., Cisco/Meraki). Optimise network security, including firewalls, VPNs, and encryption. Provide 3rd-line escalation, troubleshooting, and root cause analysis for critical incidents. Collaborate with cross-functional teams to ensure successful delivery of network solutions. Produce and maintain design documentation ...

VSAM files, exits, and assembler routines for CICS TS. Perform system testing (integration, regression, concurrence) and incident resolution using IPCS, traces, and dumps. Provide root cause analysis (RCA) and performance tuning recommendations. Deliver technical services and reporting to stakeholders. Skills & Experience 7+ years with IBM CICS ...

VSAM files, exits, and assembler routines for CICS TS. Perform system testing (integration, regression, concurrence) and incident resolution using IPCS, traces, and dumps. Provide root cause analysis (RCA) and performance tuning recommendations. Deliver technical services and reporting to stakeholders. Skills & Experience 7+ years with IBM CICS ...