Software Support I
- Location
- Coventry, England, United Kingdom
achieve timely resolutions.* Perform remote assessments of customer software, hardware, and interface requirements.* Assist with service quotations and support-related administrative tasks.* Utilise SQL Server Management Studio to investigate and resolve database-related issues.* Contribute to process improvement initiatives and support projects. … customer service skills.* Ability to work independently and as part of a collaborative team.* Proficiency with Microsoft Office applications. **Desirable*** Knowledge of SQL Server and database troubleshooting.* Understanding of TCP/IP networking concepts.* Experience supporting software interfaces and integrations.* Experience working with Italian healthcare organisations ...