1 to 25 of 44 Permanent ServiceNow Jobs in the West Midlands

Join OneAdvanced ServiceNow SysAdmin and Developer OneAdvanced uses ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM … join our team, actively participating in the deployment of the platform into business as usual and thereafter in support. As a member of the ServiceNow Centre of Excellence and a SystemAdministrator and Developer, you will play a crucial role in taking the platform forward and continuing to deliver value ...

communication, working with our operational teams, developers, compliance, risk and external vendors Familiarity with tools such as Azure DevOps, Jira, Visio, SQL, Power BI, ServiceNow, Teams and Microsoft 365 An awareness of GDPR, FCA expectations, Consumer Duty, operational resilience and Central Bank of Ireland requirements An ability to assess business ...

Hyper-V). Exposure to cloud platforms (Azure, AWS). Experience with scripting and automation Familiarity with ITIL processes and service management tools (e.g., ServiceNow, Jira Service Desk). #J-18808-Ljbffr ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

apps. Infrastructure runs across Bosun (AWS) and Azure, ensuring scalability and resilience. Our CI/CD pipelines automate builds, testing, and deployments, with Jira, ServiceNow, and GitHub supporting daily operations. In stores, we deploy mobile applications on Android Zebra TC53e devices, integrated with DataWedge for seamless barcode scanning and stock ...

operations, security and service management. Broader technology and AI ecosystem Strong understanding of ITIL, ITSM, and Service Operations, including integration with platforms such as ServiceNow and enterprise operational processes. Experience architecting observability solutions across public cloud, hybrid cloud and modern platform environments. Understanding DevOps, CI/CD and platform engineering ...

desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with macOS or Linux environments. IT certifications such as CompTIA ...

detail Experience creating and maintaining technical documentation, including user stories, system documentation and database schemas Desirable Experience with IT Service Management platforms such as ServiceNow Previous experience within a fast-paced SME environment Exposure to large-scale systems integration projects What's On Offer? Private medical insurance Enhanced pension contribution ...

understanding of Entra, Azure, Microsoft 365, on‐premise infrastructure and general business IT systems. Experience using ConnectWise Manage or another ITSM tool, such as ServiceNow, Remedy or Autotask. A strong passion for IT and a genuine interest in exploring and sharing new technologies and methodologies that can improve business efficiency. ...

experience running an ITIL-aligned Change Enablement process, including chairing CABs and authorising changes. ITIL 4 Foundation certification. Hands-on change management experience in ServiceNow or a comparable IT service management tool. Good working knowledge of IT infrastructure, including Windows Server and desktop, networking, Microsoft 365, cloud services and VoIP ...

transformation from strategic consulting to the design, deployment and 24/7 operation of secure digital platforms. With expertise across Microsoft, Salesforce, ServiceNow, Pega, SAP, AWS and Google, alongside strong in-house software development capabilities, we help organisations build scalable, resilient and AI enabled businesses. Our expertise spans transport ...

different language, calmly and under pressure. Strong analytical skills and sound judgement when information is incomplete. Experience with ITSM and observability tooling (for example ServiceNow, Grafana or similar). Desirable Strong preference for experience across both AWS and Azure. FinOps experience or certification (FinOps Practitioner). ITIL 4 certification ...

incident resolution skills. Experience supporting: Windows Desktop & Server environments VMware and/or Hyper-V Microsoft Azure Experience using ITSM/ticketing systems (ServiceNow preferred). Excellent communication and customer service skills. Desirable Experience working within a 24/7 or shift-based support environment. Exposure to monitoring tools such ...

subject matter expert for our curriculum management, timetabling and related administrative systems, across both physical infrastructure and cloud services. You will: Resolve escalated ServiceNow and JIRA calls, getting to the root cause of complex technical issues and implementing clean, well-documented fixes. Monitor system health and respond to alerts, ensuring ...

technology, data, security, risk, legal and people functions. Relevant enterprise architecture, technology strategy or architecture governance qualifications, or demonstrable equivalent experience. Good knowledge of ServiceNow HR Good knowledge of other HR applications, such as Amberjack Good knowledge of business architecture, including business and technology strategies, operating models, process models, business ...

scanning, WMS interfaces, inventory transactions Integrations: EDI , REST APIs , XML/JSON , flat-file interfaces, SFTP , scheduling tools Useful tools & methods Ticketing/ITSM: ServiceNow/Jira Service Management (or similar) Process methods: Lean , Six Sigma awareness, continuous improvement mind-set What we’re looking for Proven experience ...

translate complex business requirements into intuitive user-focused solutions Desirable Skills Experience with any of the following would be advantageous: Laravel C# Knockout.js ServiceNow Working within a fast-paced SME environment Personal Attributes Strong attention to detail Excellent communication skills Collaborative team player Curious and eager to learn Proactive problem ...

another regulated sector. Agentic AI design (MCP servers, agent harnesses, model gateways), AI governance or secure SDLC. Microsoft Entra, Azure or AWS; SAP or ServiceNow integration. #J-18808-Ljbffr ...

Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary: £50-60,000 for experienced A players Time off: 33 days ...

like routers, switches, and Wi‐Fi APs Usetools such as Solarwinds and Extreme XIQ to track down problems Manage incidents and request tickets on ServiceNow with precision, escalating to senior engineers when needed Assist with hardware and vendor management, ensuring swift resolution of faults What you’ll need to apply ...

outcomes, financial targets and portfolio priorities. Required Experience, Skills and Leadership Profile Senior experience across digital applications, managed platforms, automation, integration, low-code, SAP, ServiceNow, Salesforce and AI-enabled delivery. Commercial capability across account growth, renewals, bids, cost optimisation and utilisation. Credibility with C-suite clients and senior stakeholders, integrating ...

field technicians ordering spare parts working to agreed deadlines and SLAs identifying and following correct process for escalating issues where needed maintaining records, updating ServiceNow and communication channels with various internal teams ensuring the customer is kept informed throughout Experience in all of the above is not essential however, strong ...

services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network. You will drive AI-enabled service management using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment. #J-18808-Ljbffr ...

Description Summary and purpose of the job: Wavenet are looking for a proactive and detail-oriented ServiceNowSystem Administrator to manage and maintain our ServiceNow platform. As a key member of the ServiceNow team, you'll ensure the stability, usability, and ongoing enhancement of the platform to support business operations … working in a hands-on capacity across platform configuration, maintenance, user support, and continuous improvement initiatives. You'll work closely with the Platform Owner, ServiceNow Developers, process owners, and stakeholders to deliver a secure, efficient, and user-friendly ServiceNow experience. Key Responsibilities include: Administer and maintain the ServiceNow platform, including ...