2 of 2 Permanent Systems Support Analyst Jobs in the West Midlands

Are you an enthusiastic IT professional who loves problem-solving, improving systems, and helping people get the best from technology? Do you want to be part of a forward-thinking manufacturing business that has invested heavily in modern cloud-based solutions? If so, this could be your ideal next role! You’ll support business-critical systems such as SAP Business ByDesign, SNAP Warehouse Management, Mandata Transport Management, Markem labelling systems, and the full suite of modern Microsoft cloud tools. Every day will be different, from supporting colleagues on the shop floor, to assisting with configurations, reporting, data accuracy, and new digital initiatives. If you’re curious, collaborative, technically confident, and keen to develop your … love to hear from you! About the Role Here's what your day to day will look like: You'll be the first point of contact for IT and systems-related queries, providing support for our ERP system (SAP Business ByDesign), including user support, troubleshooting, data checks, reporting, and permissions. You will support More ❯

Job Title: System Support Analyst Location: Shrewsbury Salary: £25,000 - £30,0000 per annum Type: Full-Time, Entry-Level About the Role We are looking for a proactive, tech-savvy System Support Analyst to provide hands-on support for our software systems and internal processes. This entry-level role … is ideal for someone who enjoys problem solving, is confident with technology, and wants to develop skills in IT systems, data management, and business process improvement. You will help colleagues work efficiently, support system changes, and contribute to improving our business processes. About the Role: Software Support & Administration Be the first point of contact for … Support Document business processes, workflows, and best practices. Create and maintain user guides, training materials, and reference documents. Support onboarding and internal training for new systems or processes. Change & Data Support Assist colleagues during system upgrades or new software implementations. Gather user feedback, maintain reports and dashboards, and help keep project documentation up More ❯