Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD … or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below. Job Title: Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Reference: 5408 Name Email Telephone Attach your CV Maximum upload size: 5MB If you are human, leave this field blank. Contact More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Erin Associates
Technical Business Analyst Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365, M365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to … shape and deliver business-critical IT solutions across a range of enterprise systems, working closely with senior stakeholders and technical teams. About the Role As a key member of the IT and Business Transformation team, you will evaluate and optimise existing processes, gather and translate business requirements into functional specifications, and lead the delivery of technology-driven solutions. Youll … be working across multiple departments to improve operational efficiency and support digital transformation initiatives. Core skills & experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system changes More ❯
Summary of This Role Maintains knowledge of an assigned set of clients in terms of their business and their solutions/configuration. Provides technical support to assigned clients and their respective Business Account/Relationship Managers, including: ensuring the client is serviced as per Service Level Agreement in all respects and to serve as a single point of governance … and technical escalation; identifying revenue generating opportunities, documenting requirements and proposing solutions that maximize Global Payments' revenue while providing Business Technical Support until closure. What Part Will You Play? Learns to establish a positive rapport with the client(s) to develop and maintain long-term relationships, to understand the client's business, their objectives and expectations, and to … the client to utilize standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives. Participates in converting the client's business requirements into detailed technical specifications and learns how to present them internally and externally while securing requirement sign-off. Gains and maintains knowledge of how to identify critical business impact issues from Service More ❯
Kidderminster, Worcestershire, West Midlands, United Kingdom
SF Recruitment (Leicester)
Engineering TechnicalAnalyst Kidderminster Up to £45,000 + Bonus SF Recruitment are recruiting for an Engineering TechnicalAnalyst to join our established manufacturing client, this is an exciting opportunity which has arisen for a self-motivated individual who would like to join a progressing company. This role is based within an established Engineering department; therefore … is essential. Summary of Job: - Assisting Engineering projects as required to ensure cost effective design and timely completion - Supporting the Engineering department (including R&D and Vessel Team) with technical work for projects and development, under the guidance of the Technical Director - Engineering technical analysis in priority order, as agreed with the Technical Director and Engineering … Manager and in accordance with the deadlines set - Technical analysis to include (but not limited to); FEA, CFD, pressure drop, technical & pressure vessel calculations (i.e. with Excel) for independent orders, live Engineering contracts and development or best practice Staff relationship: - Directly responsible to the Engineering Manager and Lead Project Engineer in their absence - Working with the TechnicalMore ❯