3 of 3 DemandTrendPermanent User-Centered Design (UCD) Jobs in the West Midlands

UK-wide (Hybrid with travel to 1-2 days per month) Shape the future of public services We're looking for a Lead Service Designer to guide the design of complex, user-centred services for a major government department. You'll set the vision, foster collaboration across multidisciplinary teams, and make a real difference to how … work on transformational projects where the solution isn't always obvious, but your expertise and creativity will bring clarity and impact. What you'll do Lead complex service design projects from concept to delivery Champion user-centred design and GOV.UK service standards Coach and mentor teams in iterative, hypothesis-driven design practices … Plan and run inclusive, accessible, and sustainable design sessions Integrate data-driven insights into design decisions Build strong relationships with senior stakeholders and multidisciplinary teams Align user needs with organisational goals in a complex, evolving landscape What you'll bring Proven track record leading service design in government/public services Strong More ❯

to market •Expertise in driving product development processes using agile methodologies •Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro •Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences •Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel •A profound understanding of product lifecycle management, user experience design, and market analysis. •Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes •Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: •Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers •Ability to influence multiple stakeholders without direct authority •Demonstrated relationship development with More ❯

operational teams, and delivery partners to clarify requirements, validate solutions, and gather insights, ensuring products meet user needs Provide guidance and recommendations on system architecture, API design, and integration strategies to enable scalable, robust, and future-proof product solutions Ensure products can report on key financial metrics and reporting required for financial teams Conduct comprehensive product … clear, concise, and impactful product documentation Experience with data capture, analysis, and management of complex datasets across a variety of applications Deep understanding and practical application of user-centered design principles, technology capabilities, and data-drive decision making Expertise in a range of product management principles and approaches Strong strategic thinking and problem-solving More ❯