2 of 2 Permanent User-Centered Design (UCD) Jobs in the West Midlands

aligning with GDS. Key responsibilities include identifying and resolving complex public infrastructure issues, promoting best practices and standards in user centred design, and mentoring junior designers. Key Responsibilities Design user-centred services: Collaborate within agile, multidisciplinary teams to design and deliver solutions for complex transformation programmes. Contribute to user research, create prototypes, and design seamless user journeys across multiple channels, using evidence and data to inform decisions. Champion design quality: Promote consistent, high-quality user experiences ...

experience. Key Skills and 'must have' experience: Experience of GDS/Government Digital services Extensive experience on government programmes Thorough knowledge of design thinking and user-centred design Experience leading service design projects with clients delivering outcomes, not just outputs Experience producing … high-quality service design and user experience artefacts such as personas, user journeys, prototypes, and blueprints. An ability to synthesise user insights, market data and global trends - and turning them into great user experiences Collaborative mindset to work with clients ...