Job Title: 2ndLine IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2ndLine IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies … environments. This role is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2ndline technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to … solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2ndline or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs More ❯
Are you an experienced 2ndLine IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services. £32,000 - £37,000 + Fantastic Benefits Crawley, West … Sussex Monday - Friday | 8am - 4pm (with some flexibility) Skills: 2ndLinesupport, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, active directory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive … software) Supporting new application rollouts Setting up new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2ndLine IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and More ❯
Selsey, Chichester, West Sussex, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support Engineer (German & English)£28,000 – £36,000Selsey/Bognor or Fully Remote (PO20)Excellent benefits including a 9-day working fortnight Are you looking for a 2ndLine IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments … users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you’re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we’d love to hear from you. More ❯
Selsey, Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support Engineer (German & English) £28,000 £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2ndLine IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse … users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What You ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we d love to hear from you. More ❯
Selsey / Bognor Regis (remote available), Selsey, West Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2ndLine IT Support Engineer (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2ndLine IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse … users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. … management. Excellent benefits including a 9-day working fortnight and a supportive, collaborative working environment with excellent work/life balance. If you’re ready to take ownership of 2nd-line issues, use your German and English to make a real difference, and grow with a dynamic IT services business, we’d love to hear from you. More ❯
IT Support Engineer (2ndLine) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2ndLine IT Support Engineers! After already placing within the business, we know firsthand how well they … treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account … growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2ndline duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining More ❯
Our client, a Microsoft Cloud partner, is currently recruiting for a 2ndLine Service Desk Technician to join their growing team. The 2ndLine Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products! The 2ndLine Service Desk Technician will be responsible for providing remote and onsite support to a range of clients. Key Experience for the 2ndLine Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure More ❯
Burgess Hill, West Sussex, England, United Kingdom
Clearwater People Solutions Ltd
Our client, a Microsoft Cloud partner, is currently recruiting for a 2ndLine Service Desk Technician to join their growing team. The 2ndLine Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products! The 2ndLine Service Desk Technician will be responsible for providing remote and onsite support to a range of clients. Key Experience for the 2ndLine Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2ndLine IT Support Engineer Horsham - £35,000 + Hybrid Working! Role : 2ndLine IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯
Horsham, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2ndLine IT Support Engineer – Horsham - £35,000 + Hybrid Working! Role : 2ndLine IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯