and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in ActiveDirectory/Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system … and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and ActiveDirectory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills and ability to work methodically More ❯
network infrastructure, switches, and wireless systems (Aruba) Troubleshoot software, hardware, and connectivity issues Support rollout of new systems, upgrades, and applications Set up and manage user accounts via ActiveDirectory and Group Policy Collaborate with the IT Manager and wider technical team on major infrastructure projects What our client is looking for: Proven experience in a … 2nd Line IT Support or similar role Strong understanding of ActiveDirectory , Group Policy, and user management Working knowledge of networking (DNS, DHCP, VLANs) and server support Confidence with Hyper-V , SCCM or WDS , antivirus tools, and backups Experience supporting Wi-Fi networks (Aruba or similar) Excellent customer service, communication, and troubleshooting skills A full UK More ❯
Line support, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, activedirectory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive salary, you'll receive exceptional benefits, including: 25 days holiday plus Bank Holidays and 2 extra days … new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong ActiveDirectory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/Infrastructure (DHCP, DNS, VLANs) Working knowledge More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
experience in IT resource planning to optimise our IT infrastructure. * Risk Management: Identify, assess, control, and mitigate operational risks with a strategic approach. Technical Skills: * Proficient in managing MicrosoftActiveDirectory, Share Point, Exchange Server, and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic More ❯