2 of 2 Permanent Critical Thinking Jobs in West Sussex

and processes. This includes applying Site and PC Health Metrics and tools. Point of Contact : Act as the point of contact for on-site critical issues, incidents, and service requests to IT partners and business clients. You will also recommend process improvements and propose cost-saving or cost-avoidance … study. Hands-on role problem-solving with outstanding judgment, expertise, independent work ethic, while anticipating customer needs to proactively develop and provide solutions. Exhibiting critical thinking skills and a sense of autonomy while maintaining composure, confidentiality, discretion, and professionalism in a demanding environment. Strong customer service skills with … solutions. Basic understanding of ITIL Framework including standard concepts, practices, and procedures. Other: On call for after-hours or weekends support as needed for critical issues or changes in the environment (scheduled or unscheduled). This position reports directly to Manager, Site Delivery. Johnson & Johnson is an Equal Opportunity More ❯

test automation, e.g. jMeter, Reqnroll. Experience working in a Scrum team using Agile methodologies. Experience working in a regulated business environment, preferably medical devices. Critical thinking with ability to provide feedback and formulate improvement plans. Ability to explain complex technical problems to non-technical audiences. What you'll More ❯