4 of 4 Permanent Customer Experience Jobs in West Sussex

business needs Ensuring subscription reporting is accurate and timely to enable informed commercial and performance decision-making Supporting optimisation of digital platforms that affect customer experience, engagement, and lifetime value Acting as an analytical contributor in executing and informing subscription growth and retention initiatives and wider projects across … internal stakeholders, and external platform suppliers Communicating analytical insights clearly to non-technical audiences to support understanding and informed action What You’ll Need Experience in data and analytics academically or in a previous role would be beneficial A real passion for data and analytics and a willingness ...

Azure, Windows Server, Hyper-V, 365, Exchange, SQL, SharePoint, etc. Providing 3rd Line technical support when required to support the ServiceDesk. Creating and maintaining customer documentation when changes are made (Visio network diagrams, internal documentation etc) Providing Technical assistance to the Sales team and Pre Sales team Creating scope … when necessary Assisting in the research and evaluation of new products/services Accurately recording time entries and updating tickets as they are progressed. Customer experience. Provide great customer service. Handover of projects to the helpdesk following project completion and customer satisfaction. Providing support documentation and/ ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders. Collaborating with technical and delivery teams to scope and propose … with C‐suite decision‐makers. A consultative mindset and a passion for problem‐solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery. Exposure to industries undergoing digital modernisation. ...

discovery sessions to uncover client challenges and digital maturity. Shaping and presenting digital transformation solutions across areas such as automation, cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope … with C-suite decision-makers. A consultative mindset and a passion for problem-solving. Self-driven, ambitious, and comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital ...