1 to 25 of 26 Permanent Customer Service Jobs in West Sussex

Customer Support Executive ( German-Speaking) Horsham (Onsite) £24-26k, DoE We are currently seeking a dedicated and enthusiastic Customer Service Representative to join a respectable manufacturing organisation. Reporting to the UK customer Sales team you will: Provide excellent customer support via phone, email, and … chat channels in English and German (80:20). Address customer inquiries, concerns, and issues in a timely and professional manner. Assist customers with product information, order processing, and problem resolution. Collaborate with other teams to ensure a seamless customer experience. Maintain accurate records of customer interactions … and transactions. Requirements : Fluency in written and spoken German is essential for this role. Minimum 2 years of experience in a customer service or support role. Strong communication and interpersonal skills. Ability to multitask and work effectively in a fast-paced environment. Excellent problem-solving skills and a more »

Role: At Aptia, we provide workplace pension administration services to a wide range of employers; the employees of which are our pension members. Our Customer Service Agents are the first point of contact for members and their representatives. You will work in a fast-paced, energetic team responsible … for delivering a high level of customer service and care. You will be dealing with a variety of Defined Benefit and Defined Contribution pension calls, ranging from legislative queries, investment queries, leaver regulations, retirements to bereavement calls. One of our team’s key features is a strong support … support the member on their journey, as well as escalating and expediting cases where required. Exceed member expectations by delivering a friendly and empathetic service, adapting your communication style as required to deliver a positive member experience. Demonstrate a keen willingness to support members with simple or complex queries. more »

WAN, LAN, SQL, Windows, VPN, SharePoint, Exchange, CCIA, MCSA, Cisco, CCNA, MSP Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading Managed Service Provider (MSP), as an IT project engineer. In this pivotal … system reviews and recommendations. Communication with customers as required: keeping them informed of incident progress notifying them of impending changes or agreed outages. Improve customer service, perception, and satisfaction. Ability to work in a team and communicate effectively. Escalate service or project issues that cannot be completed … within agreed service levels. Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals. Develop in-depth knowledge of the service catalogue and how it relates to customer's needs. Document internal processes and procedures related to duties and more »

Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £25-28K, depending on experience Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per day. Company: We … are assisting a progressive company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing and email to assist with … where appropriate Perform troubleshooting and fault diagnostics Perform basic IT system administration tasks and ensure end user documentation is up to date Provide excellent customer service at all times and offering empathy and patience to the users Take accountability and ownership for all assigned tickets Answer telephone calls more »

A bit about us Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets. Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on … solving techniques to day-to-day operations. Work with our customers on the phone and over email to build strong relationships and deliver excellent customer service What you’ll need A passion for technology and great customer service Excellent telephone manner and written communication skills Great more »

Junior Field Service Engineer, CT Imaging Systems Basic Salary £28,000 to £32,000 Overtime 10% Bonus Company Car Excellent Benefits ***Excellent opportunities for Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging … systems *** The Role – Junior Field Service Enginee, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Junior Field Service Engineer responsible for the service, installation and breakdown repair of a wide range of sophisticated x-ray and CT imaging systems. … Your Background – Junior Field Service Engineer, CT Imaging Systems To succeed in this exciting role you must be able to demonstrate: A competent background in a service or maintenance engineering capacity gained within any high value capital equipment environment Applications are encouraged from engineers with a broad range more »

Experience of working with Network Technologies (Firewall, Switches, Routers, Wi-fi) Ability to work independently and as part of a team 2nd Line Service Desk experience (essential) Managed Service Provider experience (desired) Exceptional customer service skills and engagement You must be within a 45 minute commute more »

and work as part of the team by supporting all aspects of the sales/valuations department. They will adhere to their KPI and customer service excellence as per company procedures and expectations. This is an excellent opportunity to further your career with a well-established company! Key … to increase revenue A strong and continuous focus on business development Close working relationships with your team Being the first point of contact for customer issues Working towards team and individual incentives Ensuring repeat customer business by providing an excellent customer journey Negotiating with partners and agents … to achieve the best price for both the company and the customer Responsible for own administration Attendance at monthly sales meetings Self motivation and drive Liaison with the General Manager on a continuous basis Identifying and developing improvements to your customer area Build and maintain a close working more »

Experience working with Network technologies (Firewall, Switches, Routers, Wi-fi) Experience working with Microsoft technologies (incl. AD, Windows Server, 365) 1st/2nd Line Service Desk Experience Exceptional customer service skills and engagement and strong written and spoken communication skills Ability to work independently and as part more »

on the lookout for a IT Support Team Leader to make a difference in our client's fast-paced environment. Have you got Managed Service Provider experience? Are you experience in IT Support? Any experience in team leading/managing? Ready to make your mark? Read on and be … to date Occasional overtime offered Skills Required for the IT Support Team Leader: Ability to work independently and as part of a team Exceptional customer service skills and engagement Working in a pressurized environment, handling multiple incoming requests, priorities and requirements. Minimum 2 years working within a MSP … 2nd Line service desk experience Experience of working with Network technologies (Firewall, Switches, Routers, Wifi) Experience of working with Microsoft technologies (AD, Windows Server, DNS, DHCP, NPS) Experience in Cloud Solutions (Microsoft Office 365, Entra) You must be within a 45 minute commute from Shoreham-By-Sea. If this more »

from cyber threats. DIMENSIONS: People - Work collaboratively in a team of circa 8-10 permanent and temporary GRC resources and specialist 3rd Party GRC service providers. Mentor less experienced GRC analysts, providing guidance and training. Industry and Regulato ry – deputise for the GRC manager to represent UKPN in energy … ongoing interaction with senior management partners across IT, IS and the Business; collaborate with internal support teams, internal and external auditors, specialist 3rd party service providers and partners to manage IT risk, and to monitor mitigation plans and actions. PRINCIPAL ACCOUNTABILITIES: Risk Management: Conduct cyber security risk assessments following … IS and the Business, maintaining daily working relationships with internal and external support teams, internal and external auditors, UKPN regulator Ofgem, third party managed service providers and partners to manage all IT risks across the enterprise. Supply Chain and 3rd Party: Engage, interact and ensure 3rd party supplies are more »

We have an exciting opportunity for a Service Delivery Manager to join the Domestic Abuse Specialist Service in Brighton & Hove. This role is full time working 37.5 hours per week and is offered on a hybrid basis working between home and our office in Brighton. Do you want … and varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. You will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. … the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff more »

issues involving software and hardware. Collaborate with wider IT Support Team to escalate support tickets effectively. Install and configure software applications. Monitor and support Service KPIs. Participate in IT projects and initiatives, including system upgrades, software rollouts, and infrastructure improvements. Technical proficiency in troubleshooting Windows operating systems, Microsoft Office … will need to demonstrate the following skills and experience: 2nd line support experience. Demonstrate an inquiring mindset and solution resolution. Critical thinking skills. Proven customer service experience with excellent written and verbal communication skills. Demonstrable effective communication skills with customers and colleagues to achieve desired outcomes. Experience in more »

RH8 RH10 RH11 RH12 RH13 RH16, RH17, RH18, RH19 TN1 TN2, TN3, TN4, TN6, TN8, TN9 TN10, TN11 . Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and … performance-based commission of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

join an exciting new opportunity in a well established company seeking progression in their career to senior. The Role: Oversee reception services, ensuring exceptional customer service for visitors. Coordinate administrative tasks efficiently while maintaining a safe working environment through health and safety inductions. Comfortable working more »

blueprints, project specifications, and work orders. Ensuring adherence to safety protocols and guidelines. Maintaining accurate records of work performed and materials used. Providing excellent customer service to customers. Qualifications: Proven experience in multiple trades, including carpentry, plumbing, plastering, and general maintenance. Proficiency in using a variety of hand … ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and were committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. We are a disability confident employer and we are here to support you with any more »

MSP! Some of the main duties as 1st Line IT Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you and ensure system is organised and up to date. To diagnose, log, action and follow … through to resolution all faults and requests, including escalations whilst keeping the customer informed of progress. Be able to identify when a fault cannot be fixed remotely and escalate this issue to a manager. This role comes with a competitive salary, 24 days holiday plus bank holidays and your more »

setting, maintaining, and auditing standards to meet business needs of all brands and M&A, by developing new processes to streamline operations and improve customer service. This is a unique opportunity for Managers who are looking for career growth and development. If you have any specific questions about this more »

overtime. This company have over 110 employees, have innovated their product rage year on year recently adding raspberry pie remote systems to take their customer service to the next level, and are now looking to expand their team. This role will suit an Electrician, Air Conditioning Engineer or … HVAC Engineer looking to further progress their career and increase their earnings through uncapped door to door pay. The Role: *Commissioning with some Service works on Education sites such as Schools and Universities... more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

Field Service Engineer Do you fancy a change? Are you hands on and love life out on the open road? Do you have experience in mechanical engineering or any basic electrical knowledge and have helped to lead a team? Great! Because we are #hiring! Are you good at planning … Can we utilise your organisational skills? Do you take pride in your work? We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and we would love you to work within our Service Department to … maintain, repair, service and modifya range of other material handling equipment. Because we are independent every challenge is new and different, and we would really welcome your help. Skills and Experience You will have worked with material handling products or hold a senior engineering position and are looking for more »

Helpdesk/Service Desk Engineer - Up to £30k DOE Are you an experienced IT Support/Helpdesk Engineer looking for your next position? Our client, a top-tier IT Managed Services provider, is seeking an experienced Service Desk Engineer to join their team. This exciting opportunity involves a … V, VMware etc ** Switch configuration - VLANs, IP Routing, and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, and clear telephone skills ** 2-3 years of MSP Experience Benefits: ** A generous paid holiday allowance above the legal minimum. ** Personal selection of … for a maximum of 5 bonus days. ** Quarterly company bonus scheme with a breakeven bonus, and a higher target bonus. Job Title: Helpdesk/Service Desk Engineer Salary: GBP 28,000 - 30,000 DOE Location: Office Based in Lancing (Mon-Fri 8:30am-5:30pm), hybrid capabilities once through more »

are: Flexible, condensed or reduced working hours considered and hybrid working where possible 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to … a range of Full Flight Simulators and Lower Level training devices.(FSTDs). A ct as a point of contact to the user/customer community for both technical and logistics issues. Undertake all duties as a member of the maintenance team providing a turnkey service. Perform any tasks … simulator OEMs Interface with in-house design and test departments to further investigations of outstanding defects and possible product improvements This role requires considerable Customer contact as well as interfacing with the relevant Training Services management teams and industry regulators Knowledge, Skills and Qualifications: Previous FSTD experience Flight or more »

in ensuring the maintenance of the forklift fleet, as well as inspections, testing, fault finding, repairs and all whilst maintaining an exceptional level of customer service. The role is a dynamic field based role, meaning you are required to travel to clients premises to fulfil the aforementioned tasks. Role … Field Service Engineer (Forklift Technician) Location: Sussex Salary: Competitive. Based on experience Hours: 45 hpw, paid door-to-door Holiday: 23 days plus bank holidays Benefits: Company vehicle, fuel card, commission structure, discretionary bonus, Costco card, cycle to work scheme Responsibilities - To carry out routine maintenance and diagnostic checks … trouble shooting - Attention to details and a problem-solving attitude - Ability to work alone, whilst maintaining speed, efficiency and safety - Happy to commute to customer sites, as well as being comfortable in varying work environments - A valid UK driving license full, clean Company Benefits - Competitive salary and performance-based more »

and educational institutions. They pride themselves on delivering tailored solutions that enhance operational efficiency and reduce costs through their unique consultative approach and comprehensive service offerings. Role Overview: We are seeking a dynamic and driven Sales Person to join the team. The ideal candidate will have a strong background … in sales with a passion for technology and a commitment to providing outstanding customer service. You will be responsible for driving sales growth by identifying new business opportunities, building relationships with prospective clients and delivering customised solutions that meet their specific needs. Key Responsibilities: Develop and execute a strategic … sales plan to achieve sales targets and expand the customer base. Identify and pursue new business opportunities through networking, cold calling, social media and email. Conduct detailed needs assessments to understand client requirements and present tailored solutions. Build and maintain strong, long-lasting customer relationships. Collaborate with the more »