2 of 2 DemandTrendPermanent Delivery Manager Jobs in West Sussex

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

efficient software delivery. Able to coordinate complex deliverables across multiple teams, including overlap and dependencies. Main Purpose of role: In discussion and agreement with the team, implement the agreed delivery approach and take responsibility for ensuring projects are delivered successfully To set the agile product team up for success, supporting them in problem solving and enabling them to come … up with their own insights and products within constraints Evolve and codify our delivery practices, learning and iterating frequently, and coaching others to do so - and document findings, tools and approaches Manage the delivery of digital products alongside the product teams with a deep understanding of how these solutions add value Will be expected to act autonomously ensuring More ❯