ITSupport Engineer Worthing, West Sussex – Office-based with Some Client Travel £28,000 – £32,000, depending on experience About Us We’re Counterpoint – a fast-growing ITsupport and consultancy firm based in Worthing. We work with creative businesses, schools, and charities across the UK, delivering modern, reliable IT solutions that work for real … people.Our clients use a mix of Apple and Microsoft technologies, and we’re proud to offer strong support across both platforms. While we’re known for our Mac expertise, many of our client environments are Microsoft-first — and this role will focus on delivering expert support in Microsoft 365, Intune, Azure AD and Windows 11, while also contributing … to Mac support where needed.You’ll join a capable, close-knit team that values clarity, quality and a calm, user-friendly approach. The Role As an ITSupport Engineer, you'll be responsible for delivering on-site and remote support to both internal users and external clients. You’ll be supporting a mix of Windows and More ❯
ITSupport Advisor - Telecoms Crawley, UK£30,000 - £40,000 DOEFull-time | Permanent Are you a proactive and technically skilled ITSupport Advisor ready to take your career to the next level? We're seeking a talented individual to join our fast-paced telecoms team, where you'll play a key role in delivering high-quality … 1st and 2nd line technical support to a growing customer base. As an ITSupport Advisor , you'll work closely with our support desk, managing a wide range of support tickets while ensuring clear communication and resolution for clients. You'll also be involved in onboarding new customers, conducting occasional site visits, and helping optimise … IT systems and services. This is an exciting opportunity to work with a broad tech stack including Windows, Microsoft 365, Azure, networking tools, and security platforms. To thrive as an ITSupport Advisor , you must have hands-on experience with Windows 10/11, Active Directory, Microsoft 365, Intune, and Azure. A strong understanding of DNS/ More ❯
Job Title: 2nd Line ITSupport Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line ITSupport Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line ITSupport Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯
West Sussex, England, United Kingdom Hybrid / WFH Options
TELECOM ACQUISITIONS LTD
constant determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to. What will you be doing? As our ITSupport Technician you will be providing Technical support for our internal employees as well as IT project support. We are looking for someone who is keen … to join a growing business where the customer is at the centre of our focus. · Password resets · Handling 1st & 2nd line ITsupport queries of internal and remote staff · Assist the team with 3rd line customer support escalations · Day to day IT maintenance · Setting up new users (hardware/software/telephony) · Microsoft Office 365 administration … environment (required) · Comfortable with PC/laptop hardware components · Experience using remote access software (RDP/Teamviewer/VNC etc.) · VoIP experience · Experience with server operating systems/linux · IT/Network qualifications/degree · Powershell experience What benefits will you receive? · 50% off our Broadband, completely free after two years. · 33 days holiday allowance including bank holidays + More ❯
Robert Half is partnering with a UK-based innovation company to recruit a Junior ITSupport Engineer for an initial 6-month fixed-term contract. Role: Provide 1st line technical support to staff (in-person, email, or remote) Troubleshoot and resolve hardware, software, and network issues Set up and configure laptops, peripherals, and user accounts for new … employees Maintain asset registers and inventory of IT equipment Assist in managing IT ticketing system and ensuring timely resolution Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools Document technical procedures and FAQs for internal use Assist with basic administration of IT systems and security protocols Escalate more complex issues to senior IT staff … or external providers as needed Profile: Strong interest in IT and technology with a desire to learn and grow 1 year experience in a similar role (internship, freelance, part-time, or full-time) Familiarity with Windows and macOS operating systems Good understanding of Microsoft 365 applications Excellent communication and interpersonal skills A proactive, solution-oriented mindset Ability to work More ❯
