to ensure collaborative and effective service delivery is achieved and maintained across all Service Pods. Job Requirements: Working for a Managed Services Provider (MSP, or MSSP). People/LineManagement Technical experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using ConnectWise, or another … and regularly check for adherence to these processes through call and ticket monitoring and reviews. Being responsible for ensuring information and time entries are accurately recorded in the service management tool and that they meet our standards. Co-ordinating with other teams and third parties, to ensure that service outages, or other activities, are correctly communicated to the business … and/or affected users. Work with the Service Assurance team, to ensure Change Control and Problem Management processes are followed. Develop and maintain knowledge and skills and keep up to date with new processes, procedures and developments in the IT industry. More ❯
Horsham, England, United Kingdom Hybrid/Remote Options
La Fosse
developing people. What they’re Looking For: Strong commercial experience with React, Node and TypeScript Solid backend experience — ideally Ruby on Rails or similar MVC framework Proven leadership skills — linemanagement, coaching, and mentoring Deep understanding of clean code , testing , and modern architecture Strong communication skills and stakeholder collaboration experience Nice to have: Experience with modern frontend stacks More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the More ❯
Worthing, West Sussex, England, United Kingdom Hybrid/Remote Options
Equiniti
s) and products across Shareholder Solutions, ensuring change is delivered with global applicability, scalability, security, high performance and overall health of the product(s) as its focus. Key Responsibilities: LineManagement responsibility for Solution Architects within the Engineering home. Provide encouragement, guidance, coaching and mentoring to members of the team Leads the development of architectures for complex solutions … ensuring consistency with agreed requirements. Establishes policies, principles and practices for the selection of solution architecture components. Manages trade-offs and balances functional, service quality and systems management requirements within a significant area of the organisation. Communicates proposed decisions to stakeholders. Coordinates and manages the target architecture across multiple projects or initiatives. Maintains a stable, viable architecture and ensures … across the estate and mission, working alongside Product to ensure the reduction of technical debt is prioritised appropriately Foster and maintain the relationship with central EQ functions (i.e. risk management, compliance, InfoSec etc) and ensure any corrective actions are raised with Product for timely execution Mentor and guide Solution Architects within your team and assist with technical challenges as More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official Exams You will then go on to sit the CompTIA Security+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the … in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+ More ❯
HR Advisor plays a key role in supporting the delivery of effective HR services across the organisation. This position is responsible for providing expert guidance on employee relations, performance management, and HR policy implementation. Acting as a trusted partner to managers, the Senior HR Advisor ensures HR practices are aligned with business goals while maintaining a high level of … Maintain the New Starter Log and Leavers Checklist. Process leaver documentation, conduct exit interviews, and ensure timely offboarding. Monitor probation periods and ensure timely reviews and documentation Data & Systems Management: Ensure timely updates to PeopleHR for starters, changes, and leavers. Support payroll accuracy by checking data ahead of submission deadlines. Track sickness, absences, and welfare meetings. Administer Employee benefits … as a first point of contact for HR-related queries and escalate complex issues as needed. Assist with informal and formal employee relations cases, including notetaking and documentation Support line managers with promotions, pay rises, and employee concerns. Help maintain a positive employee experience through consistent communication and support. Office Management: Liaise and collaborate with the Office ManagementMore ❯