4 of 4 Permanent Microsoft 365 Jobs in West Sussex

first point of contact for clients via phone, email and helpdesk system Troubleshooting and resolving 1st line technical issues remotely Supporting users with Windows, Microsoft 365, passwords, connectivity and general desktop support issues Logging and managing tickets through to resolution in line with SLAs Keeping clients updated … working within an MSP/IT Support Services environment is ESSENTIAL Strong customer service and communication skills Good understanding of Windows desktop environments and Microsoft 365 Experience working with ticketing/helpdesk systems A proactive attitude and genuine desire to learn and progress Full UK driving licence ...

make better decisions. Your duties will include: Work closely with Operations, Commercial, Design, and Senior Leadership to structure, integrate and drive efficiencies across Microsoft 365 Oversee and direct MSPs and external specialists SharePoint: structure, permissions, knowledge hubs Teams: governance, channel standards, integration Outlook: shared mailboxes, calendars, workflows … strategy (ERP, Revit, estimating tools) Reduce duplication and manual re-keying Maintain a business systems roadmap Key requirements: Business Systems or Applications experience Strong Microsoft 365 knowledge ERP and business data exposure Power BI and integration experience If you feel that you would be suitable for this ...

/IT Support Services company, supporting multiple external clients Strong customer service and communication skills Good knowledge of Windows desktop environments and basic Microsoft 365 A calm, organised and professional approach Desire to learn and progress towards 2nd Line support A driving licence is essential IT certifications ...

networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Bennett and Game Recruitment ...