services Escalate complex issues to 3rd line/specialist teams where appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory/Microsoft365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required … Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft365, Azure) Strong troubleshooting skills and ability More ❯
site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. … role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft365) Strong Knowledge of Windows server systems Including active directory, DNS, DHCP, etc. Strong Knowledge of configuring and managing Microsoft365 systems, Experience of … Intune configuration and management Experience with Microsoft Azure environment and systems Wide experience of client system application management, configuration and support, Understanding of virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of More ❯
East Grinstead, West Sussex, England, United Kingdom
Gold Group Ltd
site and you will provide technical support to a variety of users. You will need at least 3 years experience within an IT Service Desk role supporting Windows/O365/Exchange/Active Directory etc As a IT Service Desk Engineer you will be responsible for handling incoming requests for support from customers in a timely and professional manner. … role Excellent troubleshooting and fault-finding skills Excellent telephone manner and strong customer service skills Strong Knowledge of supporting Windows client systems, Excellent knowledge of email systems (Exchange and Microsoft365) Strong Knowledge of Windows server systems Including active directory, DNS, DHCP, etc. Strong Knowledge of configuring and managing Microsoft365 systems, Experience of … Intune configuration and management Experience with Microsoft Azure environment and systems Wide experience of client system application management, configuration and support, Understanding of virtualization technologies (Hyper-V) Proficiency in Active Directory/Group Policy, Excellent understanding of networking -switches, routers , VLANS, Wireless etc. Excellent documentation Skills Good Knowledge of SharePoint Experience Using ConnectWise tools would be advantageous. Knowledge of More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
2nd Line IT Support Engineer Burgess Hill Up to £35,000 + Hybrid! We re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You ll be supporting a wide range of technologies including Microsoft365, Azure, Veeam … MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft365 & Azure Networking Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private More ❯
Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
2nd Line IT Support Engineer – Burgess Hill – Up to £35,000 + Hybrid! We’re working with a leading Microsoft Cloud specialist based in Burgess Hill, who are looking for a talented 2nd Line IT Support Engineer to join their growing team. You’ll be supporting a wide range of technologies including Microsoft365, Azure, Veeam … MSP environment. This is a great opportunity for someone ready to step up, take ownership, and develop their IT career. Tech Stack: Windows Server/VMware/Hyper-V Microsoft365 & Azure Networking – Firewalls, Routers, Switches Veeam Backup/Intune MDM MSP experience (desirable) What You Get: Salary up to £35,000 Hybrid working after probation Private More ❯
1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What s on Offer More ❯
1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What’s on Offer More ❯
1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What's on Offer More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
SER Limited
Executive Horsham - £35,000 - Hybrid Working! Role : IT Sales Executive Location: Horsham Salary : £30,000 - £35,000 + Uncapped OTE Our client, a leading Managed Service Provider (MSP) and Microsoft Partner, is seeking a driven IT Sales Executive to join their growing team in Horsham. You ll be focused on selling Microsoft365, Azure, Intune, and … managed IT services, developing new business and building strong client relationships. Key Responsibilities: Generate and close new business opportunities. Sell Microsoft cloud and managed service solutions. Manage the full sales cycle from prospect to close. Collaborate with technical teams on tailored proposals. What You ll Need: Experience in IT sales (MSP ideal). Strong knowledge of Microsoft365 … Confident communicator and target-driven. UK driving licence. What s on Offer: £35k basic + uncapped commission (OTE £55k £60k) Hybrid working after probation (office in Horsham) Career progression & Microsoft training Supportive team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to More ❯
Horsham, West Sussex, England, United Kingdom Hybrid / WFH Options
SER (Staffing) Ltd
Executive – Horsham - £35,000 - Hybrid Working! Role : IT Sales Executive Location: Horsham Salary : £30,000 - £35,000 + Uncapped OTE Our client, a leading Managed Service Provider (MSP) and Microsoft Partner, is seeking a driven IT Sales Executive to join their growing team in Horsham. You’ll be focused on selling Microsoft365, Azure, Intune, and … managed IT services, developing new business and building strong client relationships. Key Responsibilities: Generate and close new business opportunities. Sell Microsoft cloud and managed service solutions. Manage the full sales cycle from prospect to close. Collaborate with technical teams on tailored proposals. What You’ll Need: Experience in IT sales (MSP ideal). Strong knowledge of Microsoft365 … Confident communicator and target-driven. UK driving licence. What’s on Offer: £35k basic + uncapped commission (OTE £55k–£60k) Hybrid working after probation (office in Horsham) Career progression & Microsoft training Supportive team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to More ❯
Crawley, England, United Kingdom Hybrid / WFH Options
InfoSec People Ltd
protecting high-value national assets. The successful candidate will act as a technical authority for advanced incident response, threat hunting, and security engineering, with a strong focus on the Microsoft security stack. Key Responsibilities Serve as the primary escalation point for complex incidents and lead on incident response. Conduct in-depth threat hunting, forensic investigations, and root cause analysis. … Develop, test, and optimise detection use cases, rules, and playbooks within Microsoft Sentinel and Defender. Provide mentorship and guidance to junior SOC analysts, enhancing team capability. Collaborate with IT and OT teams to address unique security requirements across CNI environments. Drive improvements in SOC operations, automation, and incident response processes. Monitor evolving threats and integrate threat intelligence into daily … Ensure adherence to industry standards and compliance frameworks (NIS2, CAF, ISO 27001). Skills & Experience Required Extensive background in SOC operations, incident response, and threat hunting. Expertise with the Microsoft security stack, including: Microsoft Sentinel (SIEM/SOAR) Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office365Microsoft Entra ID (Azure AD) MicrosoftMore ❯
chichester, south east england, united kingdom Hybrid / WFH Options
InfoSec People Ltd
protecting high-value national assets. The successful candidate will act as a technical authority for advanced incident response, threat hunting, and security engineering, with a strong focus on the Microsoft security stack. Key Responsibilities Serve as the primary escalation point for complex incidents and lead on incident response. Conduct in-depth threat hunting, forensic investigations, and root cause analysis. … Develop, test, and optimise detection use cases, rules, and playbooks within Microsoft Sentinel and Defender. Provide mentorship and guidance to junior SOC analysts, enhancing team capability. Collaborate with IT and OT teams to address unique security requirements across CNI environments. Drive improvements in SOC operations, automation, and incident response processes. Monitor evolving threats and integrate threat intelligence into daily … Ensure adherence to industry standards and compliance frameworks (NIS2, CAF, ISO 27001). Skills & Experience Required Extensive background in SOC operations, incident response, and threat hunting. Expertise with the Microsoft security stack, including: Microsoft Sentinel (SIEM/SOAR) Microsoft Defender for Endpoint, Identity, Cloud Apps, and Office365Microsoft Entra ID (Azure AD) MicrosoftMore ❯
IT projects across client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft365, Windows Server, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and on-premise infrastructure projects, including … smooth project delivery. Skills & Experience Required Proven experience at a 2nd line IT support level , ideally within an MSP or IT services environment. Knowledge of Microsoft technologies (Office365, Windows Server, Active Directory) and networking fundamentals. Hands-on experience with desktop, server, and network hardware. Ability to troubleshoot and resolve technical issues efficiently. Good communication skills, with More ❯
car and a Full UK licence. Skills Required Excellent communication skills High level of Customer Service skills Hardware PC and Laptop builds Software configuration, deign and installs Exchange and Microsoft365, active directory, DNS, DHCP, etc. Experience of Intune configuration and management Experience with Microsoft Azure environment and systems Understanding of virtualization technologies (Hyper-V) Excellent More ❯
crawley, west sussex, south east england, united kingdom
Premier Group
car and a Full UK licence. Skills Required Excellent communication skills High level of Customer Service skills Hardware PC and Laptop builds Software configuration, deign and installs Exchange and Microsoft365, active directory, DNS, DHCP, etc. Experience of Intune configuration and management Experience with Microsoft Azure environment and systems Understanding of virtualization technologies (Hyper-V) Excellent More ❯
and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience in an MSP or similar fast-paced IT environment. Strong knowledge of Windows Server, Microsoft365, Azure, networking, and virtualisation. Experience with backup, security, and monitoring tools. Excellent troubleshooting, communication, and client service skills. Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco More ❯
RH12, Broadbridge Heath, West Sussex, United Kingdom
First Recruitment Services
Contribute to maintaining a knowledge base and technical documentation. Skills & experience required: Previous experience in IT support or helpdesk roles preferred but not mandatory. Solid understanding of Windows OS, Microsoft365, and basic networking concepts. Strong problem-solving skills and a passion for delivering excellent service. Excellent communication skills and ability to work well in a team. More ❯
Broadbridge Heath, Horsham, West Sussex, England, United Kingdom
First Recruitment Services
Contribute to maintaining a knowledge base and technical documentation. Skills & experience required: Previous experience in IT support or helpdesk roles preferred but not mandatory. Solid understanding of Windows OS, Microsoft365, and basic networking concepts. Strong problem-solving skills and a passion for delivering excellent service. Excellent communication skills and ability to work well in a team. More ❯
Chichester, West Sussex, South East, United Kingdom Hybrid / WFH Options
Bennett and Game
an architecture, engineering, or design firm. Strong understanding of architecture and design software (Adobe Suite) Knowledge of Windows and macOS environments, networks, and server management (Active Directory, Exchange, Office365). Strong problem-solving, communication, and organisational skills. Live within a commutable of Chichester Salary & Benefits Salary- £40,000- £50,000 Hours- 09:00- 17:30 Monday- Friday More ❯
high-level technical support across the business, including troubleshooting complex issues with infrastructure, applications, and user devices. Maintain and support key systems such as Active Directory, Azure, Exchange 365, virtualised environments (Hyper-V), and backup solutions. Contribute to the security and stability of the organisation's IT estate by supporting cybersecurity tools and policies. Collaborate with the wider … Experience Essential Strong experience with Windows Server environments, including Active Directory, Group Policy, DNS/DHCP, and file/print services. Excellent understanding of Azure AD, Exchange Online, Office365, and cloud identity concepts. Working knowledge of Hyper-V, Veeam, WSUS, certificate services, and endpoint management tools (e.g. ManageEngine). Familiarity with security tools and concepts, such as More ❯
business – you’ll be the person making the difference to the company. This will be a mix of BAU support and delivering projects across Windows Server, networking, desktop and Microsoft Cloud technologies. You’ll be helping to transform a major client, whilst being an integral part of the process. 2nd Line Support Engineer/Outsource Engineer Based in Chichester … full time on site. Start ASAP Working for a leading organisation £30,000 - £35,000 Required Skills: - Excellent IT support across 2nd line support - Strong experience of Windows Server, Microsoft365, networking and desktop support - Good experience of delivering project installs/migrations/deployments - Excellent communication & stakeholder management experience This position would suit an IT Support …/Support Engineer/2nd Line Support Analyst/2nd Line Support Engineer/3rd Line Support Engineer/Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2nd line support level. This 2nd Line Support Engineer/Outsource Engineer position is looking to start ASAP, will be based full time in Chichester, West More ❯
role In this "boots on the ground" role, you will help to maintain the effective use of technology throughout the school, who utilise a wide range of technologies including Microsoft365, Google Workspace, Apple School Manager, Active Directory, JAMF and more. This is a customer facing role where you will be working closely with end-users to More ❯
crawley, west sussex, south east england, united kingdom
WeDoData
role In this "boots on the ground" role, you will help to maintain the effective use of technology throughout the school, who utilise a wide range of technologies including Microsoft365, Google Workspace, Apple School Manager, Active Directory, JAMF and more. This is a customer facing role where you will be working closely with end-users to More ❯
Requirements: Working for a Managed Services Provider (MSP, or MSSP). People/Line Management Technical experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment More ❯
Requirements: Working for a Managed Services Provider (MSP, or MSSP). People/Line Management Technical experience to, at least, a 2nd line level. Knowledge and technical understanding of Microsoft365 and general business IT systems. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment More ❯