16 of 16 Permanent Service Delivery Jobs in West Sussex

hackajob is partnering directly with Rentokil Initial to hire for this role. Purpose of the role Service Delivery and Operational Governance: Provide operational oversight and governance of third-party service delivery across the GDP ecosystem. Incident and Escalation Management: Act as the internal escalation point … operational incidents and service-related issues. Commercial and Supplier Management: Ensure suppliers consistently deliver against agreed SLAs, KPIs, and contractual service obligations. Governance and reporting: Support operational governance, reporting, and service management activities across GDP platforms and services. Continuous Improvement and Stakeholder Management: Drive continuous improvement ...

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … scalable, and colleague-centred operations. The role will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into ...

About The Role FDM is a global business and technology consultancy seeking a number of experienced Service Transition Managers to support a major transformation portfolio within a large central government department. This is initially a 6 month contract and will be a hybrid role based in Telford or Worthing. … will be accountable for ensuring that all programme, portfolio, supplier, and technology changes are safely transitioned into live service. You will provide leadership across service readiness, operational acceptance, release governance, risk management, and live service assurance, ensuring that all services are operationally ready and sustainable before go-live. ...

Line Service Desk Technician - MSP West Sussex | Office Based | Full Time Please note: This is a fully office-based position. Candidates must have a minimum of 5 years' recent experience working within an MSP environment. 3rd Line Service Desk Technician Role I am recruiting for an experienced … Line Service Desk Technician to join a busy and fast-paced Managed Service Provider (MSP). Reporting to the Service Desk Manager, you will provide advanced technical support and act as the final escalation point for complex incidents and service requests across a varied client base. ...

Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands-on role where you'll lead … delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management ...

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid - minimum 2 days per week in the office) Hours: Full-time, Monday - Friday Pay: £15 - £17 per hour PAYE basic, excluding holiday pay/£19.89 - £22.55 per hour UMB, including holiday pay Contract: 6 months An excellent opportunity has arisen … Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. This role is primarily focused on the day-to-day scheduling and coordination of service resources, with additional support across capacity planning, inventory management and longer-term demand planning. ...

sits within the Digital Workspace team, supporting our M365 stack and driving innovation in collaboration and tooling. You’ll work closely with Software Engineering, Service Delivery, and Project Delivery teams to ensure applications are supported and projects delivered to the highest standards. What you will be responsible … ServiceNow and ITIL processes. Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

delivering IT infrastructure support to Client, a leading audit, tax and consulting firm. This role supports Client’s National Technology team, a dynamic internal service function responsible for deploying and managing critical technology solutions that drive business operations and strategic growth .As part of the Datacentre & Cloud team … infrastructure such as power and cooling systems, colocation services, and external data centres. Ensures optimal performance, scalability, and security of the platform as a service environment .Administers and supports enterprise Remote Desktop Services (RDS) and Active Directory (AD) environments, ensuring secure and efficient user access management. Develops, maintains ...

infrastructure, business systems, and automation technologies, helping you develop into a well-rounded IT professional. About the role Working closely with our Managed IT Service Provider and internal teams, you will support day-to-day IT operations while developing your knowledge across the business technology landscape. You will have … Year Development Programme This structured development programme will provide hands-on experience and ongoing learning across key IT disciplines, including IT support and service delivery, Microsoft 365 administration, SharePoint, networking, hardware and device management, cybersecurity, cloud technologies, ERP and business systems, Power Apps and process automation, user training ...

infrastructure, business systems, and automation technologies, helping you develop into a well-rounded IT professional. About the role Working closely with our Managed IT Service Provider and internal teams, you will support day-to-day IT operations while developing your knowledge across the business technology landscape. You will have … Year Development Programme This structured development programme will provide hands-on experience and ongoing learning across key IT disciplines, including IT support and service delivery, Microsoft 365 administration, SharePoint, networking, hardware and device management, cybersecurity, cloud technologies, ERP and business systems, Power Apps and process automation, user training ...

internal users and engineering teams. This is a varied role with a strong operational focus, covering infrastructure support, systems administration, troubleshooting, lifecycle management and service improvement across a mixed technology estate. You will work closely with platform engineers, developers, security specialists and other stakeholders to support reliable service delivery and continuous improvement. Your career could develop within the DCC as it continues to grow or take you into the wider business as our digital and technical agenda evolves. Thales is a great place to work where diversity, integrity and a passion for what ...

well as delivering social value to the UK with our products and services. We're looking for a Product Support Engineer to join our Service Operations team, supporting the Crowsnest Mission System and associated laboratory, network and support environments. This is an excellent opportunity for a technically capable … activities, helping to ensure systems remain operational, secure and fit for purpose. Working closely with engineering teams, programme stakeholders and customers, you'll support service delivery, implement product improvements and act as a technical authority for product-related queries. What you'll be doing Product & Technical Support Acting ...

national regulation body in the UK is seeking a Chief Digital and Information Officer to lead their digital transformation and enhance service delivery. The successful candidate will drive strategic leadership in technology integration, oversee information governance, and manage stakeholder relationships. Applicants should have a strong background in cybersecurity ...

experienced Cryptographic Services Architect to join our Secure Communications & Information Systems business. This is a unique opportunity to lead the architecture, design, and delivery of cutting-edge cryptographic solutions across a portfolio of secure and mission-critical projects. Working within our established Cryptographic Services Practice, you will play … shaping secure solutions that support customers operating in highly regulated and security-sensitive environments. From bid and proposal stages through to design, implementation, and service transition, you will provide technical leadership and expertise across Public Key Infrastructure (PKI), Key Management Services, Hardware Security Modules (HSMs), and emerging post-quantum ...