7 of 7 Permanent Service Delivery Jobs in West Sussex

Role: Service Desk Team Leader Location: Horsham (hybrid) Salary: £35,000 - £40,000 (DOE) Industry: IT solutions We're partnered with a growing managed service provider looking to appoint a Service Desk Team Leader to play a key role in the day-to-day running and continuous … support function. This position offers a balance of leadership and hands-on technical involvement, acting as a senior escalation point while driving team performance, service quality, and operational efficiency. The Role: * Oversee daily service desk operations, ensuring tickets are effectively assigned, progressed, and resolved * Act as the first ...

systems. The role includes responsibility for ICT infrastructure, cybersecurity, data protection compliance, technology procurement, project management and future digital development. Key Responsibilities ICT Infrastructure & Service Delivery * Manage and maintain the organisation's ICT infrastructure, including networks, servers, cloud services, end-user devices and business systems across multiple sites. … Lead ICT support services, ensuring effective incident resolution, asset management and high levels of service delivery for staff and stakeholders. * Administer Microsoft 365, user access, safeguarding technologies, device management platforms and associated ICT equipment. Strategy, Projects & Digital Development * Develop and deliver ICT strategies, infrastructure improvements and technology road ...

role in supporting and enhancing our enterprise procurement systems. This role will lead the Digital Corporate Applications Procurement team, overseeing the support, maintenance and delivery of procurement systems across the ERP estate. You will ensure that procurement applications are reliable, fully integrated and aligned to business needs while supporting … ongoing transformation initiatives. The role will initially focus on project delivery, leading the development, configuration and rollout of Coupa, before transitioning into a business-as-usual (BAU) leadership role responsible for the ongoing management and optimisation of the platform. Coupa will be a core corporate system for the organisation ...

Information Officer will lead the organisation’s digital and change modernisation, using emerging technologies to enhance employee experience, drive efficiency, and support high-quality service delivery in line with an evolving target operating model. The role holder will lead and direct the combined Information Services and Portfolio Delivery … influential. It will invest in building sustainable relationships with external stakeholders and partners, while improving overall effectiveness by leading on the development and delivery of major digital modernisation. Key Responsibilities Provide strategic leadership for digital, data, and technology, setting the direction for a secure, innovative, and cost-effective technology ...

mindset, and a proactive approach to continuous improvement. You will support the development and operation of cloud Landing Zones and act as a trusted delivery partner for internal stakeholders and project teams. By applying DevOps and automation principles, you will reduce manual overhead, accelerate delivery cycles, and improve … contribute to broader strategic goals by supporting the shift from traditional on-premises infrastructure to scalable, cloud-native services aligned with an "as-a-service" delivery model. As the Senior Cloud Operations Engineer you will also work closely with security, compliance, and disaster recovery teams to ensure that ...

national regulation body in the UK is seeking a Chief Digital and Information Officer to lead their digital transformation and enhance service delivery. The successful candidate will drive strategic leadership in technology integration, oversee information governance, and manage stakeholder relationships. Applicants should have a strong background in cybersecurity ...

cloud, AI, analytics, and customer experience. Building long-term relationships and acting as a trusted advisor to client stakeholders . Collaborating with technical and delivery teams to scope and propose tailored solutions. Maintaining a strong pipeline and consistently achieving revenue targets. What You Bring Essentials Proven B2B sales success … comfortable working autonomously. Nice-to-Haves Experience with automation, cloud platforms, AI/ML, ERP/CRM, or data analytics. Understanding of professional services delivery . Exposure to industries undergoing digital modernisation . Why Join Us? Competitive salary + uncapped commission structure. Work with innovative and emerging digital technologies. ...