4 of 4 Permanent Service Management Jobs in West Sussex

facilities, and critical infrastructure to ensure high availability and operational resilience. Administered and supported Active Directory, Remote Desktop Services (RDS), Azure AD, and identity management solutions, including MFA and federation technologies. Developed and maintained PowerShell automation scripts for provisioning, configuration management, reporting, and operational efficiency. Supported Windows Server … VMware, and Hyper-V environments, ensuring stable and secure infrastructure services. Managed enterprise patching and endpoint management using MECM/SCCM, Intune, and WSUS. Administered cloud access and identity platforms, maintaining secure authentication and access controls across hybrid environments. Coordinated with internal teams, third-party suppliers, and stakeholders ...

platform decisions. Platform Delivery & Transformation Lead implementation and optimisation across: ITSM Pro ITOM ITAM HRSD IRM Financial Planning Support global rollouts, platform standardisation, and service maturity initiatives. Ensure solutions align with enterprise architecture and operational objectives. CMDB, Integration & Automation Define and implement CMDB strategies aligned to CSDM best practices. … Establish data governance, lifecycle management, and configuration management standards. Architect integrations with Active Directory, observability platforms, and enterprise applications. Drive adoption of AI, Predictive Intelligence, workflow automation, and low-code/no-code capabilities. Promote innovation and continuous platform improvement. Governance & Leadership Establish and enforce platform governance, release ...

. Produced technical documentation, architecture diagrams, governance models, and operational runbooks. Collaborated with internal stakeholders and third-party suppliers to deliver infrastructure projects and service improvements. Provided architectural guidance for infrastructure changes, cloud adoption, and technology roadmaps. Supported disaster recovery planning, backup strategies, business continuity, and infrastructure resilience initiatives. … Administration Active Directory & Azure AD SSO, MFA, RBAC, SAML, LDAP PowerShell Scripting Networking (Firewalls, Routing, Subnets, VPNs) Disaster Recovery & Business Continuity IT Infrastructure Architecture Service Management & Change Control Agile & ITIL Environments Technical Documentation & Knowledge Management Certifications (Desirable) Microsoft Azure Administrator (AZ-104) Microsoft Azure Solutions Architect ...

manage priorities, resources, budgets, risks, and timelines while ensuring solutions meet business and security requirements. Alongside project delivery, you'll oversee the operational management of infrastructure services across Azure, networking, servers, virtualisation, endpoint management, and hybrid environments. You'll ensure services remain secure, resilient, and available … business requirements into practical technical solutions and providing clear communication on progress, risks, and priorities. You'll manage relationships with technology vendors and managed service providers, ensuring services are delivered to agreed standards and identifying opportunities to improve performance and value. You'll also be responsible for maintaining strong ...