8 of 8 Permanent Service Management Jobs in West Sussex

Service Manager Covering 2 site - Goring & Littlehampton, West Sussex Salary: £38,000-£45,000 + Benefits We're looking for a proactive IT Service Manager to join a growing Group IT Business Systems team. This is a hands-on role where you'll lead … delivery and continuous improvement of IT services across the business. You'll manage incidents, coordinate with external IT providers, drive service improvements, support cybersecurity and resilience activities, and ensure an excellent user experience across multiple sites. We're looking for someone with: Experience in IT Service Management ...

aligned with business priorities while delivering measurable value at scale. Reporting to the Head of Process & Intelligent Automation, you will lead an external managed service team responsible for supporting automation platforms and solutions in production. Working closely with Architecture, Engineering, Integration and Platform teams, you will ensure operational considerations … capability that enables automation and AI technologies to operate safely, reliably and at enterprise scale. What you’ll be responsible for: Leading the operational management of Southern Water's automation and AI estate, ensuring services remain reliable, resilient and secure. Managing and overseeing an external managed service team ...

frameworks to ensure consistency, security, and excellence. Optimize Linux systems for performance, availability, and compliance through proactive monitoring. Participate in CCRBs and drive continual service improvements. Provide 24x7 on-call support on rotation for incidents and maintenance. Use Jira Service Management and ITSM tools to manage escalations … Computer Science, Computer Engineering, Information Systems, or related field. Several years of Linux administration experience, ideally in an HPC environment. Strong troubleshooting and IT service management skills. Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform). Experience with Docker and container orchestration. Scripting skills (Bash ...

frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations … Information Systems, or related field.**Key Skills & Experience*****Essential**** Several years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash ...

standards and frameworks to ensure consistency, security, and excellence.Optimize Linux systems for performance, availability, and compliance through proactive monitoring.Participate in CCRBs and drive continual service improvements.Provide 24x7 on-call support on rotation for incidents and maintenance.Use Jira Service Management and ITSM tools to manage escalations, track issues … Computer Science, Computer Engineering, Information Systems, or related field.Key Skills & ExperienceEssentialSeveral years of Linux administration experience, ideally in an HPC environment.Strong troubleshooting and IT service management skills.Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).Experience with Docker and container orchestration.Scripting skills (Bash, Python, Perl).Strong ...

Integration Developer/Consultant We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise … bidirectional integrations between Jira and ServiceNow. Develop REST/SOAPAPI-based integration sand automation workflows. Configure ticket synchronisation for Incidents, Problems, Changes, Tasks, and Service Requests. Build custom scripts, business rules, Flow Designer workflows, Script Includes, andintegration components within ServiceNow. Configure Jira automations, webhooks, and workflow transitions. Troubleshoot integration ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

summary Act as a first point of contact for IT support requests via phone, email and facetoface. Take ownership of incidents and service requests, resolving issues within agreed timeframes. Diagnose and troubleshoot hardware, software and system faults. Escalate complex issues appropriately whilst maintaining accountability. Deploy authorised software and manage … user accounts across multiple platforms. Contribute to IT projects and service improvements. Work collaboratively with thirdparty managed service providers. Participate in shift and oncall rotas. Main duties of the job As an IT Operations Engineer , youll be a key part of the team responsible for keeping our digital ...