IS Reliability Delivery Lead
Crawley, Sussex, United Kingdom
UK Power Networks
be the steward of these important IS technology service delivery capabilities, leading the work to manage/improve/mature them & instil trust/confidence in our partners. Problem Management : Business disruption due to unplanned interruptions to IT services are minimised by identifying/resolving their causes to prevent recurrence. Change Management : Changes to IT are timely, reliable … meet expectations. Service Request Management : Allow users to request & receive needed services. Minor Enhancement Management: Investments in small scale work deliver benefits. Can be through standard Waterfall (SDLC) or Agile (DevOps). Test Management : Provide main decision makers with information about the quality of the IT product under test to allow them to appreciate the … risks of implementation. Identify bugs, errors or other defects. Verify that the IT product under test is fit for purpose & use. Each is made up of people, process, technology, information & governance. These capabilities will be managed by 3rd party staff with participants (3rd party & UKPN staff) from all IS technologies, & led by this role in the IS Service Delivery More ❯
Employment Type: Permanent
Salary: GBP Annual
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