1 of 1 DemandTrendPermanent Ticket Management Jobs in West Sussex

better time to join EQ. Main Purpose of Job To provide analysis, planning, process control, documentation and support across the end-to-end delivery team activity which includes configuration ticket management, release management, system testing, UAT testing and production support/live system issue triage. Reporting into the Delivery, Release & Support Manager and/or Senior Delivery … broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform. Work with the Delivery, Release and Support Manager and management team to facilitate effective management of the end-to-end delivery cycle. Ensuring appropriate governance and controls, and knowledge transfer across the system and product features. Provide support … lifecycle, including: Assist in developing, maintaining, and improving project templates and tools. Preparation and maintenance of project documentation. Preparation and maintenance of processes, product feature documentation, planning, analysis and management information reporting. Support the co-ordination of tasks and activities, including scheduling and escalation resolution. Maintain easily accessible and clear records of discussions, decisions, and outcomes throughout delivery lifecycles. More ❯