Burgess Hill, West Sussex, England, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues in line with SLAs and deliver excellent customer service If you're keen to join an exceptional More ❯
Burgess Hill, Sussex, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
and administer Microsoft 365, Azure, and related technologies Configure and maintain Windows Servers and desktop environments Carry out system monitoring, maintenance, and upgrades Configure networking, firewalls, VPNs, and Wi-Fi systems Support with data backup solutions Ensure timely resolution of issues in line with SLAs and deliver excellent customer service If you're keen to join an exceptional More ❯
appropriate Configure and install hardware, software, and peripherals Manage user accounts, permissions, and access in Active Directory/Microsoft 365 Support and maintain network infrastructure (switches, firewalls, VPNs, Wi-Fi) Document support work, solutions, and processes clearly Assist with IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support More ❯
you’ll be doing: Acting as the first point of contact for all IT support issues across the school Resolving 1st line issues across Windows desktops, M365 apps, Wi-Fi, printers, and peripherals Managing user accounts, password resets, and access permissions Liaising with the external MSP for more complex escalations and keeping users updated Logging tickets and updating More ❯
Group Policy, and user management Working knowledge of networking (DNS, DHCP, VLANs) and server support Confidence with Hyper-V , SCCM or WDS , antivirus tools, and backups Experience supporting Wi-Fi networks (Aruba or similar) Excellent customer service, communication, and troubleshooting skills A full UK Driving Licence (essential - multi-site support involved) Bonus Points For: Experience within the Education More ❯
desktops, printers, access points and IAV equipment in a timely and professional manner. Customer equipment handovers providing basic training on printers and laptops Supporting Interactive Audio-Visual equipment Supporting WiFi access points Replacing printer toner on site Liaise with customers via phone, remote sessions, video conferencing or email to provide new equipment as required, working in accordance to SLA s More ❯
desktops, printers, access points and IAV equipment in a timely and professional manner. Customer equipment handovers providing basic training on printers and laptops Supporting Interactive Audio-Visual equipment Supporting WiFi access points Replacing printer toner on site Liaise with customers via phone, remote sessions, video conferencing or email to provide new equipment as required, working in accordance to SLA's More ❯
timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/Infrastructure (DHCP, DNS, VLANs) Working knowledge of Servers - Antivirus, Backups, SCCM or WDS Networking experience - exposure to switches Bonus skills (nice to More ❯
problem-solving and attention to detail Experienced in customer service with a warm approach Flexible and adaptable to business needs Skilled in networking and router configuration, incl. advanced Wi-Fi &VOIP services Passionate about IT/Telecoms Naturally customer-focused with excellent customer skills Strong communicator with empathy for customers, colleagues, and suppliers Supports and coaches others when More ❯
