IT projects and system upgrades as required Skills and Experience Required 2+ years of experience in an IT support role (ideally 2nd line or service desk) Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory Experience supporting networks and basic understanding of switches, firewalls, and VPNs Familiarity with cloud technologies (Microsoft 365, Azure) Strong troubleshooting skills More ❯
escalation assistance. Work closely with clients to gather requirements and implement solutions. Maintain documentation and contribute to service improvements. About You: Strong experience in an MSP environment. Confident with Windows Server, Azure, M365. Heavy networking, and virtualization (VMware/Hyper-V). Excellent problem-solving and communication skills. Full UK driving licence. If you're a proactive engineer who More ❯
continuous improvement and client satisfaction initiatives. Requirements from you need to be the following: 2+ years' experience in an MSP or similar fast-paced IT environment. Strong knowledge of Windows Server, Microsoft 365, Azure, networking, and virtualisation. Experience with backup, security, and monitoring tools. Excellent troubleshooting, communication, and client service skills. Relevant IT certifications (e.g., Microsoft, CompTIA, Cisco) desirable. More ❯
Chichester, West Sussex, South East, United Kingdom Hybrid/Remote Options
Bennett and Game
experience as an I.T. Manager or Senior I.T. Support professional, ideally within an architecture, engineering, or design firm. Strong understanding of architecture and design software (Adobe Suite) Knowledge of Windows and macOS environments, networks, and server management (Active Directory, Exchange, Office 365). Strong problem-solving, communication, and organisational skills. Live within a commutable of Chichester Salary & Benefits Salary More ❯
and join our management team. In addition to the account management team and production team, we have 3 full time programmers, a server manager and two designers. We use Windows and Linux servers hosted by a third-party hosting company. Application software is Adobe Coldfusion (knowledge of this is NOT essential). We are ISO 27001 and Cyber Essentials More ❯
covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What s on Offer: Salary up More ❯
covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What’s on Offer: Salary up More ❯
covers both 1st and 2nd line responsibilities, offering plenty of scope to learn and progress. Key Responsibilities: Respond to helpdesk tickets and troubleshoot hardware, software, and network issues Support Windows environments, Microsoft 365, and general networking setups Install, configure, and maintain IT systems and equipment Escalate complex issues to senior engineers where needed Deliver a high standard of service … and communication to all users About You: Experience in a 1st or 2nd Line IT Support role Strong knowledge of Microsoft 365, Windows 10/11, Active Directory, and basic networking Excellent problem-solving and communication skills A proactive, customer-focused approach to work Full UK Driving Licence and access to a vehicle What's on Offer: Salary up More ❯
crawley, west sussex, south east england, united kingdom
Uptime Solutions Ltd
escalating issues requiring more senior resources to a suitable engineer. Your everyday focus will include: Troubleshooting a range of technical issues experienced by our clients, including the following technologies: Windows 10. Office 365. Microsoft Office. Printers and Scanners. Various customer applications. Knowledge of Windows Server 2016, 2019. Network troubleshooting. Identifying and escalating higher-level issues to a senior More ❯
across client sites, including hardware deployments, network upgrades, and software rollouts. Provide 2nd line support to client environments, resolving escalated incidents efficiently. Assist with the administration of Microsoft 365, Windows Server, Active Directory, and networking devices. Configure and deploy desktops, laptops, printers, and other client hardware. Work on cloud and on-premise infrastructure projects, including migrations and upgrades. Maintain … smooth project delivery. Skills & Experience Required Proven experience at a 2nd line IT support level , ideally within an MSP or IT services environment. Knowledge of Microsoft technologies (Office 365, Windows Server, Active Directory) and networking fundamentals. Hands-on experience with desktop, server, and network hardware. Ability to troubleshoot and resolve technical issues efficiently. Good communication skills, with the ability More ❯
Henfield, West Sussex, South East, United Kingdom Hybrid/Remote Options
JLA Resourcing Ltd
Key responsibilities include: Handling daily support tickets across hardware, software and user queries. Diagnosing and resolving issues, escalating to vendors or parent company support where appropriate. Building and configuring Windows laptops using an approved image. Managing Android smartphones via MDM. Maintaining stock and inventory of devices, SIMs and spare kit. Supporting onboarding and leaver processes (equipment, accounts, access and … 2nd line IT support role. Good working knowledge of networking fundamentals (IP addressing, connectivity, patching). Solid troubleshooting skills and the confidence to work independently. Hands-on experience with Windows laptops, Microsoft 365 and Android devices. Comfortable producing clear documentation and “how-to” guides. Strong customer service and proactive communication style. Other requirements: Full driving licence. Access to a More ❯
for all users across the business – you’ll be the person making the difference to the company. This will be a mix of BAU support and delivering projects across Windows Server, networking, desktop and Microsoft Cloud technologies. You’ll be helping to transform a major client, whilst being an integral part of the process. 2nd Line Support Engineer/… West Sussex – full time on site. Start ASAP Working for a leading organisation £30,000 - £35,000 Required Skills: - Excellent IT support across 2nd line support - Strong experience of Windows Server, Microsoft 365, networking and desktop support - Good experience of delivering project installs/migrations/deployments - Excellent communication & stakeholder management experience This position would suit an IT Support … Analyst/Support Engineer/2nd Line Support Analyst/2nd Line Support Engineer/3rd Line Support Engineer/Support Technician, who has strong experience of supporting Windows Server, M365, networking & desktop at a 2nd line support level. This 2nd Line Support Engineer/Outsource Engineer position is looking to start ASAP, will be based full time in More ❯
software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by … line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related More ❯
software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by … line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related More ❯
software and user queries Work independently to diagnose and resolve issues escalating to the parent company, software vendor or in-house subject matter expert where required Build and configure Windows laptops using the approved image Support and manage Android smartphones using the company MDM Maintain inventory of devices, SIM cards and spare equipment Support onboarding and leaver processes by … line IT support role Good understanding of networking including IP addressing, patching, connectivity and working with network specialists Strong troubleshooting skills with the ability to work independently Experience with Windows laptops, Microsoft 365, Android devices and common business applications Confident documenting systems, writing clear instructions and recording configuration details Full driving license Access to a car for work related More ❯