2 of 2 Permanent ServiceNow Jobs in West Wales

managing SLAs, KPIs and customer service reviews. • Excellent communication and stakeholder management skills. • Commercial awareness and the ability to understand contract performance. • Experience with ServiceNow or similar ITSM platforms is desirable. • Comfortable working independently in a predominantly remote role. If you're an experienced Service Delivery Manager looking for your ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy. ...