2 of 2 Permanent 2nd Line Engineer Jobs in West Yorkshire

2nd Line IT Support Engineer Location: Huddersfield, HD3 4EX Salary: Competitive DOE, + Benefits Contract: Full time, Permanent Working Hours: 07.45-16.00 Benefits: 31 days holiday allowance including bank holiday entitlement, Health Cash Plan, Cycle to Work Scheme, Length of Service bonus, Company Events, Staff Discounts, Mental Health Support We are Hela Brands, an internationally … an outstanding and passionately driven team and supported by some of the industry’s most insightful and future-thinking consultants and creative leaders. We are now seeking an experienced 2nd Line IT Support Engineer to join our IT team based in Huddersfield. As our 2nd Line IT Support Engineer you … will be accountable for providing 2nd line support in person and remotely to our internal customers. Additionally, working on projects and picking up 1st Line Support cases when needed. You will also be responsible for: • To resolve escalated queries and help requests from 1st Line Support Engineers in accordance with 2nd Line More ❯

2nd Line Support Engineer Microsoft 365, Azure, Cloud Huddersfield (onsite) £30k to £33k A busy IT team are looking for a 2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. Youll be … excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems, but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/… and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new rollouts Deliver high-quality support to internal users Our Ideal Candidate Previous 2nd Line experience, or strong 1st Line ready to step up Solid knowledge of Microsoft 365, Azure, Intune and Active Directory Entra ID experience advantageous but More ❯