4 of 4 Permanent Applications Support Jobs in West Yorkshire

Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact … for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line … information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to More ❯

Application Support Engineer – Remote £30,000 - £37,000 + bonuses, 35-hour work week and great benefits This profitable and growing organisation require an experienced Application Support Engineer, to join an established support team that have responsibility for managing application and system issues, monitoring systems, implementing upgrades/changes, and improving processes. As an … Application Support Engineer, you will take charge of supported systems, ensuring their optimal performance whilst supporting and training staff to ensure best practices are followed.Whilst most of the work will be done from home, there will be the expectation to travel to Leeds once per month for company meetings. Candidates who live more than 30 miles away can … from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process.Key words; Application Support Engineer, Technical Support Engineer, CRM Administrator – Leeds, York, Manchester, Liverpool, Sheffield, Middlesbrough, Nottingham, Derby, Cambridge, Brimingham, Leicester, Lincoln, Hull, Newcastle, Oxford, Peterborough, Worcester, Milton Keynes Please More ❯

Application Support Team Lead Application Support Team Lead Leeds, West Yorkshire (x3 days per week in the office) £48,000 to £52,000 per year Plus excellent company benefits and incentives The Opportunity: ISR are recruiting for an Application Support Team Lead on behalf of a multi-national technology company with their UK head … management, PowerShell, IIS, custom application deployments. Skills and Experience Proven experience leading a team of IT professionals conducting 1-2-1s and performance reviews Extensive experience in application support, troubleshooting and deployment Knowledge of the following technologies: Microsoft SQL Server & TSQL PowerShell, Scripting & Automation Microsoft IIS MCSE or MCITP certifications (highly desirable) Some knowledge of security standards … and ITIL practices Role and Responsibilities Supervise, mentor and identify training needs for the application support team Implement and monitor service level agreements (SLAs) and key performance indicators (KPIs) Assist in logging, investigating, and rectifying all application-related incidents, problems, and changes on the customer's supported systems Oversee and execute application deployments, bug fixes and implement changes More ❯

Express Recruitment are delighted to representing a global ERP supplier who are looking for a Salesforce Administrator who possesses proven application support experience to join their growing team of Salesforce professionals on a permanent basis with the option of working hybrid or remotely (locally based candidates will be required to visit Lincoln or London offices on occasions). … The successful candidate will act as the main point of contact for all Salesforce application support and troubleshooting enquiries, as well as providing companywide end user training. In return, our client is offering a competitive salary of up to c£60,000 per annum D.O.E, with performance-based bonus up to 5% per annum, a generous benefits package … integration and optimisation tasks Skills and Experience Experienced with Salesforce platform, including Sales Cloud, Service Cloud, Marketing Cloud and CPQ experience being highly desirable Proven experience in IT application support and end user training essential Certified Salesforce Administrator (CTA) Some working knowledge of Apex, including batch classes, triggers and CPQ logic desirable Exposure to working with CPQ bundles More ❯