2 of 2 Permanent CMDB Jobs in West Yorkshire

Business Analyst on ServiceNow Strong knowledge of ServiceNow modules such as: ITSM ITOM HRSD CSM Solid understanding of: ServiceNow platform capabilities (workflows, Flow Designer, CMDB, integrations) Licensing and platform constraints Proven experience in: Backlog management and prioritisation Agile/Scrum/SAFe methodologies Ability to translate business needs into delivery ...

Innovation Apply knowledge of GenAI and Agentic AI within ServiceNow Support initiatives such as: Knowledge management optimisation for AI Catalog rationalisation and automation CMDB enrichment aligned to CSDM Governance & Delivery Ensure compliance with security, audit, and governance standards Support migration, upgrades, and platform consolidation initiatives Identify and resolve technical risks … experience with: JavaScript, Glide, Flow Designer, Integration Hub Proven experience delivering large-scale ServiceNow implementations Strong integration experience across enterprise systems Experience with: CMDB and CSDM alignment Platform optimisation and consolidation Knowledge of GenAI and Agentic AI in ServiceNow Strong leadership, stakeholder management, and communication skills If you are interested ...