3 of 3 Permanent CRM Manager Jobs in West Yorkshire

We are delighted to be partnering with this leading ecommerce business in their search for a CRM Automation Manager. Or client is committed to making high quality products and delivering a best in class customer experience, using cutting edge technology and empowering a stand-out team to do so. To help with their continued growth they are searching for … an Automation Manager to be the technical expert for the CRM team, optimising the use of the campaign platform, introducing new capabilities, building dynamic components and complex journey flows. Manage day to day operations of the CRM platform Own the CRM roadmap, working with stakeholders to define backlog and aligning on priorities and delivery dates … Integrate new data to support delivery of new capabilities, channels, journeys and campaigns Build dynamic components to support personalisation in journeys and campaigns Work with the CRM team to build and optimise complex journey flows Create segments for targeting, using behavioural, lifecycle, and transactional data The person Strong technical skills, experience of integrating data, building dynamic data-driven components More ❯

develop a rich understanding of client strategic goals, current challenges, and overall needs. You will engage in discovery activity; capturing functional and non-functional requirements across a client's CRM, infrastructure, data/integration and compliance domains. Design: Understand what our clients need to help them get the best from their Dynamics platform. Using your in-depth subject matter … expertise, you will advise our customers in developing their Enterprise CRM roadmap. Delivery: Oversee and guide the delivery of Dynamics implementations, helping maintain a relentless focus on delivering quality solutions which meet our customers' needs. Thought leadership: Alongside the work you do with our clients, you will also guide and contribute to our thought leadership to keep us at … and professional experience We would like our candidates to demonstrate a majority of the following essential skills: You'll have strong expertise in understanding how Dynamics 365 CE/CRM solutions drive success, and deliver value for clients, in a business context. As well as experience in other areas of the Microsoft ecosystem including; Azure, Power Platform, M365, and More ❯

Cambridge, Edinburgh, Glasgow, Leeds, London, Manchester, Newcastle Business Line Job Type Permanent/FTC Date published 04-Jun-2025 18623 Connect to your Industry Deloitte has a thriving and growing Microsoft Technology Services Practice, and we want talented and energetic More ❯