Chief Professional Services Officer - AI SaaS
- Hiring Organisation
- Jobleads-UK
- Location
- Leeds, England, United Kingdom
Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered on time and within budget. Introduce robust AI governance, risk management, change control and delivery reporting frameworks. Create repeatable deployment methodologies and implementation playbooks that support scalable growth. Ensure customers successfully transition from implementation into … satisfaction. Commercial & Operational Management: Own departmental budgets, resource planning, utilisation, forecasting and commercial performance. Scope projects accurately, produce Statements of Work and maintain strong change control processes. Monitor project profitability, delivery margins and deployment capacity. Provide executive-level visibility across performance, risks, customer outcomes and operational effectiveness. Ensure ...