4 of 4 Permanent Identity Management Jobs in West Yorkshire

infrastructure and cloud-related incidents, acting as an escalation point for technical issues Maintain and enhance security across cloud and on-premise environments, including identity, endpoint management and data protection Develop automation and scripting solutions to improve operational efficiency, provisioning and reporting Produce and maintain technical documentation, standards … Infrastructure Engineer role Strong knowledge of Microsoft 365, Azure, Entra ID (Azure AD), Active Directory and hybrid cloud environments Experience supporting Microsoft Intune, endpoint management, MFA, DLP and modern workplace technologies Experience administering SaaS platforms such as Mimecast, Cisco Umbrella, Identity Management or similar enterprise solutions Strong ...

role We’re recruiting for a Head of Technology Operations to join our team. They will have overall responsibility for the day‐to‐day management, activities, and guidance of the Activate Group IT Support and platform engineering teams, with first and second line support led through the Service Desk … build a long‐term career with a company that values its people and offers genuine development and progression opportunities. Key responsibilities Leadership and Management Lead the IT Support and platform engineering teams, managing first and second line support through the Service Desk Manager, including effective resource, demand, and utilisation ...

channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern … Automate and Dataverse). Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API-based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication ...

channels. Deliver scalable, secure and resilient customer service capabilities using Dynamics 365 Customer Service and Omnichannel technologies. Configure and enhance Customer Service Workspace, case management, SLAs, unified routing and omnichannel experiences. Develop solutions that improve agent productivity, operational efficiency and customer outcomes. Support contact centre transformation initiatives through modern … Power Automate and Dataverse. Experience building solutions with Microsoft Copilot Studio and conversational AI technologies. Solid understanding of Dataverse architecture, security models and data management practices. Experience delivering API‐based integrations between enterprise applications. Commercial experience developing applications using .NET and React. Experience integrating Microsoft Teams and Azure Communication ...