2 of 2 Permanent Journey Map Jobs in West Yorkshire

UX side of the product design spectrum, designing the app experience for Goals and Planning propositions. You'll contribute to design workshops, conduct competitor research, create wireframes and journey maps, support user research, and more. You'll work closely with the rest of the design squad, proactively communicating, contributing ideas, and challenging each other's thinking. You'll More ❯

with UX designers, content designers, user researchers, and design analysts. Engage with wider delivery teams to shape end-to-end journeys and service architecture. Facilitate co-design workshops and map current and future state journeys. Translate user insights into service blueprints, customer journeys, and other actionable artefacts. Work within Agile teams, contributing to sprint planning, backlog refinement, and Jira … outputs via Confluence to maintain alignment across teams. What We’re Looking For Proven experience as a Service Designer working in large, cross-functional teams. Strong capability in journey mapping, blueprinting, service ecosystems, and systems thinking. Experienced in Agile delivery environments, including working in sprints and managing Jira tickets. Comfortable documenting design decisions and collaborating via Confluence. Able More ❯