1 of 1 Permanent Knowledge Transfer Jobs in West Yorkshire

planning. • Quality Assurance - You own QA for the team’s outputs, ensuring consistency, accuracy, and completeness of incident handling and documentation across the team. • Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to … optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback loops from lessons learned. • Customer Communications - You provide timely incident updates and lead bridging calls with customers during high-priority incidents, ensuring that communications are clear, evidence-led, and aligned to customer expectations. • Threat Hunting Oversight - You … documentation of incidents and investigations, including rationale for response actions and IOC validation. o Perform case-closure quality assurance to confirm investigation completeness and capture lessons learned. o Support knowledge-base development and post-incident reporting activities, ensuring reusable insights are recorded to improve future incident handling and analyst onboarding. Position Specification Required Qualifications and Experience • You may be More ❯