2 of 2 Permanent Knowledge Transfer Jobs in West Yorkshire

commitments Ready for handover into BAU support This role is service‐led rather than platform‐led , and is critical to enabling operational continuity, knowledge transfer, and service assurance. Key Responsibilities 1. BAU Service Model Definition Define the BAU service model for critical data engineering pipelines, aligned to project … identification of: Pipelines requiring immediate operational cover Pipelines that can be deprioritised Contribute to operational continuity planning for high‐risk services. 4. Operational Playbooks & Knowledge Enablement Define standards and structure for: Operational playbooks Incident response procedures Escalation paths Ensure playbooks are: Pipeline-specific Actionable by support teams Validated with ...

Transition Coordination Support transition of services into Managed Service operations Ensure deliverables are completed, documented, and approved Assist with Operational Readiness Reviews (ORR) Coordinate knowledge transfer and documentation readiness Governance, Reporting & Tools Maintain programme data (e.g. ServiceNow SPM/PPM) Support reporting, governance packs, and executive updates Ensure ...