1 of 1 Permanent Major Incident Management Jobs in West Yorkshire

Service Delivery Manager

Hiring Organisation
Mastek
Location
Leeds, England, United Kingdom
occasional travel to Manchester SC Clearance eligible – Mandatory – Active SC Preferred Shift and Schedule: Day Shift with participation in an on‐call rota for Major Incident Management. Job Summary: We are seeking an experienced Service Delivery Manager to act as a senior Subject Matter Expert across Service Management … consistent, high‐quality service delivery during a complex transition period. The role requires a pragmatic, delivery‐focused professional with deep ITIL knowledge, strong stakeholder management skills, and proven experience operating in high‐pressure, customer‐facing environments. Key Responsibilities: Act as a Service Management SME across Incident, Problem ...