1 to 25 of 40 Permanent Microsoft 365 Jobs in West Yorkshire

Job Title: IT Support - Microsoft 365 Technician Location: West Yorkshire Salary: Competitive We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance … and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities: Deliver first-line and advanced technical support for Microsoft Dynamics CRM and all associated business critical applications including issue diagnosis, resolution, and escalation where necessary Monitor and administer ITSM Perform light-touch configuration and customisation within Dynamics CRM and Power Platform (Power … Apps, Power Automate) to meet evolving business needs Collaborate with stakeholders to identify opportunities for process automation and system integration using Microsoft Dynamics CRM, Teams, SharePoint, and Power Platform tools Evaluate and recommend technical solutions aligned with Microsoft best practices, focusing on scalability, maintainability, and user experience Contribute to the ongoing design and implementation of Microsoft Dynamics More ❯

of escalation for technical issues, using your problem-solving and analytical skills to keep business operations running smoothly. You’ll work with a wide range of technologies—primarily within Microsoft environments—and play a key role in maintaining a reliable and secure IT infrastructure. What You’ll Do Diagnose, troubleshoot and resolve software, hardware, and networking issues raised through … the ticketing system Investigate incidents, identify root causes and implement preventative measures Support and administer Active Directory, Azure AD, Microsoft 365, Exchange Online and Intune Maintain and develop documentation, knowledge base articles and user guides Escalate complex issues to senior engineers or specialist teams as needed Deliver responsive, high-quality support to users across multiple UK business … of Windows Server and Windows Client operating systems Good understanding of networking fundamentals—DNS, TCP/IP, VPNs, and Wi-Fi Hands-on experience administering Active Directory, Azure AD, Microsoft 365, Exchange Online and Intune Familiarity with service desk/ticketing systems Excellent communication and customer service skills—able to translate complex tech into plain English You More ❯

and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯

and 2nd line technical support for all IT incidents and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows 10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain … at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and customer-focused More ❯

responsibilities include: Handling escalated support tickets from 1st line Troubleshooting and resolving complex software, hardware and network issues Administering Windows Server, Active Directory, Group Policy and user permissions Supporting Microsoft 365 and device management through Intune and Endpoint Manager Managing installation, upgrades and system maintenance tasks Documenting fixes and helping build internal knowledge bases Providing guidance and … support to the wider IT team What we are looking for: Experience in a 2nd or 3rd line support role Strong knowledge of Windows Server, Active Directory and Microsoft 365 administration Good understanding of networking including routing, switching, VLANs, VPNs and firewalls Familiarity with virtualisation platforms such as VMware or Hyper V Confident troubleshooting more advanced technical More ❯

defence for our clients’ IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to … team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support/Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team … oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check More ❯

Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office apps Ability to troubleshoot More ❯

Please note we cant offer sponsorship for this role and Must be UK based About Us We're a technology consultancy helping organisations get the most out of the Microsoft ecosystem. From charities to enterprises, we deliver tailored solutions, consultancy, and long-term support. The Role We're seeking a Solution Architect to design and deliver Microsoft Dynamics … gathering, and solution design Act as design authority and ensure best practices Support pre-sales: tenders, demos, PoCs Collaborate with delivery teams and stakeholders Keep up to date with Microsoft Cloud technologies What We're Looking For Strong Dynamics 365 CE/Business Central expertise Hands-on with Power Platform (PowerApps, Automate, Dataverse) Knowledge of Azure & Microsoft 365 Experience with Agile, DevOps, and delivery lifecycles Strong consultancy, communication, and stakeholder skills Microsoft certifications (or willingness to maintain) Nice to Have: Power BI, JavaScript/C#, SSRS Why Join Us? Salary up to £90k + excellent benefits Hybrid working (flexible balance of office & remote) Varied projects across multiple industries Professional development & certifications supported Collaborative More ❯

Procedures for all business systems are written and kept up to date Required Skills : MS Windows Desktop and Server Operating Systems Desktop applications - MS Office, Adobe Acrobat MS Office 365 and Microsoft 365 Cloud Applications VMware vSphere and Virtualization technology Virtual Desktop technologies (XenDesktop, VMware Horizon) Dell & Cisco Hardware Experience of operating an IT Helpdesk More ❯

Holds a computing degree or can demonstrate increasing levels of exposure work with advanced server infrastructure and progressive levels of personal responsibility operating in complex production technical environments © Microsoft Certified Professional qualification or equivalent experience of managing all currently supported Microsoft server operating systems and databases that serve hundreds of users © Practical experience of successfully performing with a … premise and cloud servers. Knowledge and experience of installing, and supporting server operating systems and hardware including VMWare ESXi in multisite enterprise live environments • Comprehensive experience of managing live Microsoft Azure, networks, storage, security, backups, system troubleshooting and their lifecycle management • ITIL V3/V4 qualification with the experience of working in an ITIL focused environment • AZ-104, desirable … Microsoft Certified System Administrator and Microsoft Azure Administrator qualification or equivalent People: © Experience of effectively contributing to department objectives. © Experience of successfully identifying appropriate communication channels to deliver information. © Experience of effectively contributing to organisational vision. © Demonstrates a commitment to Equity, Diversity and Inclusion (EDI) at all times. • Effective skills in using senior technical knowledge to impart information More ❯

Azure Expert MSP is seeking a Security-Focused Solution Architect to join their high-performing Presales team. This is a strategic opportunity to shape enterprise security solutions using the Microsoft Security Stack, supporting clients across sectors in their cloud transformation journeys. As a key member of the Presales function, you will lead the design and articulation of secure cloud … architectures, aligning technical capabilities with client requirements. You'll act as a trusted advisor, guiding stakeholders through best practices in identity, access, threat protection, and compliance within the Microsoft ecosystem. Key Responsibilities Design and present secure cloud solutions leveraging the Microsoft Security Stack, including Defender, Sentinel, Entra ID, Purview, and Intune. Collaborate with sales and technical teams to … translate business needs into scalable, secure architectures. Lead client engagements, workshops, and technical assessments to shape solution strategy. Stay abreast of evolving security threats and Microsoft innovations to ensure cutting-edge recommendations. Contribute to proposals, RFP responses, and technical documentation with clarity and precision. Candidate Profile Proven experience in cloud security architecture, ideally within a Microsoft-focused environment. More ❯

2nd Line Support Engineer is responsible for handling second line support requests. This relates to all technology, to include: workstations, servers, printers, networks, vendor specific hardware and software, Office 365, SharePoint and other cloud technologies. Key Duties/Responsibilities IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at … to the proper resource in order to be resolved quickly and efficiently Escalate service requests that require 3rd line and field service engineer level support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD … Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯

environment - Previous experience in an Agile development environment. - A basic understanding of application testing (unit, integration, performance, regression etc) - A clear minded approach to problem solving - understanding of the Microsoft tech stack (Azure, Microsoft 365, Windows Server) - An understanding of Database platforms would be a plus (SQL, Postgres, etc) - Excellent stakeholder engagement & customer service skills - Experience More ❯

per annum Why Apply? This is a newly created Azure Platform Engineer position within a business undergoing a major cloud transformation, migrating from a hosted data centre to Microsoft Azure. You'll play a pivotal role in shaping, optimising, and supporting their Azure environment, working within a collaborative IT team of seven. This role is perfect for someone with … solutions driven environment. Responsibilities: Lead and support the migration and optimisation of applications and services within Azure Cloud. Act as a 3rd line escalation point, providing technical support for Microsoft 365, Defender, and Intune. Use Microsoft tooling and RMM platforms for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect … JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft Azure Infrastructure and cloud administration. Hands-on experience with Defender, Intune, Azure Policy, and Microsoft 365. Knowledge of RMM platforms and modern device provisioning. Exposure to traditional IT More ❯

issues and resolutions. Customer Service: Ensuring a high level of customer satisfaction through effective communication and timely updates. Technical Skills - Windows OS/Server Active Directory & Group Policies Office 365 & Azure Administration Hardware and Software Troubleshooting Basic knowledge of IT Systems and Networks What We Offer Professional Development: Opportunities for training and career progression. Supportive Environment: A collaborative More ❯

automation, and optimisation initiatives across cloud and hybrid infrastructure 🔹Collaborating with technical teams to troubleshoot and resolve complex issues across the full stack 🔹Maintaining and improving key services including Microsoft 365, Intune, and identity platforms 🔹Working with monitoring, logging, and endpoint security tools to maintain high service availability Experience of interest 🔸Strong experience with Azure administration and … core infrastructure components 🔸Working knowledge of Azure networking, firewalls (Fortigate), VPN and virtual WAN 🔸Experience with Intune, Entra ID, and Microsoft Defender 🔸Familiarity with automation and infrastructure-as-code (Terraform desirable) 🔸Understanding of containerisation (Kubernetes) and virtualisation (Hyper-V/VMware) 🔸Exposure to monitoring or logging tools such as LogRhythm, NewRelic, or Kibana Why join? You’ll be joining More ❯

or Technical Support role within an MSP or managed services environment . Strong knowledge of Windows (and ideally some Linux) operating systems, networking fundamentals , and cloud platforms such as Microsoft 365 and Azure . Familiarity with ITSM tools (e.g., ConnectWise, ServiceNow, or similar). Excellent troubleshooting skills across hardware, software, and network infrastructure. Confident communicator with strong … skills. Self-motivated, organised, and capable of managing multiple client engagements. Full UK driving licence and willingness to travel regularly. Desirable Qualifications Certifications such as CompTIA A+/Network+ , Microsoft Certified Professional (MCP) , or Cisco CCNA . Experience using remote monitoring and management (RMM) tools. Awareness of cybersecurity best practices and compliance frameworks (ISO 27001, Cyber Essentials, etc.). More ❯

Ensuring the Zenzero knowledgebase is up to date Ensuring Field Services achieve SLAs Ideal Experience: Working for a Managed Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and More ❯

experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Bradford, 5 days a week to begin with, reducing to More ❯

experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Bradford, 5 days a week to begin with, reducing to More ❯

computing or cyber projects. Familiar with managing vendors and technology partners (3rd parties). Understanding of project/change management frameworks (PRINCE2, Agile, ITIL, etc.). Any exposure to Microsoft 365, Azure, Citrix, or NetApp environments would be advantageous. If interested and relevant, please send your CV and we will be in touch next week. Lithium3 and More ❯

software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician/2nd line support preferably in the education sector although More ❯

your local hub ✈️ Travel: Occasional travel for workshops/meetings 💸 Expenses: £2,000 budget available We’re looking for a Product Manager to support the delivery and development of Microsoft 365 Copilot capabilities. This is a fantastic opportunity to drive adoption of a significant digital and AI transformations. Copilot is rapidly evolving, with strategic decisions to be … pinning across Office and desktop Support commercial, governance & rollout for persona-based training Gather and analyse use cases, success metrics & feedback Identify where additional capability/licensing is required M365 Copilot Work with directorates to analyse licence value, usage & data insights Monitor and optimise licence allocation and utilisation Ensure licence users meet access requirements & Terms of Use Support planning for … wider scaling of the solution Track new Microsoft features, assess impact & drive decision-making Who we’re looking for ✅ Experience in product management or digital delivery ✅ Knowledge of M365 and AI capabilities (desirable) ✅ Able to operate in complex, fast-paced environments ✅ Strong stakeholder and communication skills ✅ Data-driven decision-maker 📩 Interested? Apply or send a message to discuss further. More ❯

eligibility for Security Clearance (SC). What’s Required? The ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC More ❯

related documentation Support digital workflows and assist with improvements to online processes Required skills: Previous experience providing IT or technical support Strong administrative and data management skills Proficiency with Microsoft 365 or Google Workspace Ability to manage and learn new digital or cloud-based platforms Excellent communication, organisational, and problem-solving skills Attention to detail and the More ❯