2 of 2 Permanent Order Management Jobs in West Yorkshire

a global business 35,000 - 40,000 Leeds/Hybrid - 3 days on site Ability to implement all new dashboards & reporting metrics across customer service, CRM system (hubspot) and order management Client Details Our client are a leading manufacturing business with a global footprint. With offices across Europe, the role will be based at their European Head office … record customer data to understand Customer Service performance and outputs across data stream including CRM (Hubspot) & ERP systems Create and implement customer service dashboards focused on customer service activity, order management (OTIF) and customer satisfaction Create and present reports based on customer activity and customer satisfaction to European Customer Service Managers & Head of European Customer Service Create data … CRM and ERP). Implement and integrate NPS & CSAT performance across the function Profile Experience in a similar Analyst role across either Customer Service, Contact Centre, Supply Chain/Order Management Experience working with CRM systems - Hubspot Desirable Ability to interpret, understand and present on multiple data streams Customer focused approach Strong Excel skills Job Offer This is More ❯

Working: Hybrid 3 days in the office As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over … of ensuring high system reliability, contributing to an excellent Net Promoter Score (NPS, enhancing user satisfaction through optimised tools and workflows. This role requires a proactive approach to system management, a collaborative mindset for working across teams and regions, and a strong focus on improving processes to meet business objectives. This role is ideal for someone with NetSuite experience … TO BE SUCCESSFUL YOU WILL LIKELY HAVE: Required: 2 years plus of hands-on experience as a NetSuite Administrator NetSuite Administrator Certification Strong understanding of NetSuite core modules (Financials, Order Management, Procurement). Experience with workflows, saved searches, and custom fields. Excellent communication, problem-solving, and organizational skills. Attention to detail and ability to learn quickly Experience of More ❯