1 of 1 Permanent Senior Service Manager Jobs in West Yorkshire

customer expectations Lead the development, prioritisation, and delivery of the digital customer experience capability and technology roadmap Partner end to end with Commercial, Customer Service, Supply Chain, Finance, Technology, and external customers Provide people, virtual team, and cross‐functional leadership Drive governance, adoption, enhancements, and user experience improvements Requirements … communication skills Ability to translate business needs into actionable digital solutions Core Competencies Demonstrates expertise in leading digital customer experience strategies and optimizing customer service systems, with a strong focus on data‐driven decision‐making and cross‐functional collaboration. Proficient in translating business requirements into actionable digital solutions within ...