Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Confidential
of know-how and knowledge base articles. Work with Service Management to help identify and resolve underlying problems and trends. Administrating the Audio/Video & VideoConferencing systems. Provide ad-hoc support for key business users. Complete all activities in line with best practice ITIL standards. Requirements more »
initial triage of HD Service Desk calls Contribute to and facilitate knowledge sharing Help identify and resolve underlying problems and trends Administer Audio/Video & VideoConferencing systems Provide ad-hoc support for key business users Complete tasks following ITIL standards What We’re Looking For Essential more »
and help people solve technical issues. Implement projects in a timely and professional manner. Be able to confidently converse with customers via phone/Video Conference or on-site meeting to scope technical elements of a project. Review and manage applicable project documentation. Carry out installation, testing and training more »
