2 of 2 Permanent Support Engineer Jobs in Wigan

Role: 3rd Line Support Engineer Work Pattern: In Office Salary: £35,000-£50,000 Location: Wigan Overview A growing MSP is looking for a skilled 3rd Line Support Engineer to act as the technical escalation point for its service desk. This role suits a confident, solutions … focused engineer with strong troubleshooting ability and broad technical expertise. You’ll be joining a close-knit and supportive company, which place value on internal progression opportunities. Key Responsibilities: Handle complex technical escalations and support junior engineers. Deliver advanced troubleshooting across cloud services, networking, servers, security tools ...

solution design, and pre-sales support. You will work closely with customers to understand their requirements, translate business needs into robust technical architectures, and support the implementation of secure, scalable cloud environments. You will also collaborate internally with sales and delivery teams to help shape proposals and identify … service opportunities. Key Responsibilities: Gather requirements, advise on cloud adoption and digital transformation, and lead workshops and technical discussions. Support bids and proposals, and design end-to-end Microsoft 365 and cloud solutions aligned to best practice and client needs. Deliver Microsoft 365 solutions (collaboration, endpoint, identity, security, compliance ...