11 of 11 Permanent Customer Experience Jobs in Wiltshire

Job Title: Customer Success Manager Job Type: Permanent, Hybrid (3 x days in the office) Location: Hertfordshire Salary: Up to 75k base salary & bonus Employer Overview Our client is an internationally recognised PropTech SaaS organisation who support organisations by using real-time data to provide informed decisions relating to … workplace design and maximising working conditions. Job Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them … products and solutions. You will monitor clients through the analysis of data, networking with internal teams and providing improvements to the quality of the customer experience through product support and handling customer complaints and feedback. The customer success manager will work closely with Account Managers helping More ❯

leader will be responsible for driving direct and indirect sales with a primary focus on market share growth across the product portfolio within our customer base and will lead a team of account and sales managers dedicated to growing the business and delivering an extraordinary customer experience. The … leader must possess a keen understanding of the Aerospace & Defense industry, the customer base, electronic distribution and the competitive landscape. Responsibilities: Development and lead the Europe Go-To-Market sales strategy. Lead sales team to meet or exceed commitments (revenue growth, market share growth, account profitability, and customer experience). Ensure sales coverage aligns and is established to execute on strategy, and effectively manage resource utilization to help maximize revenue. Build and develop the capabilities of customer service, account managers, field application engineers, sales managers & key account managers to execute on the go-to-market More ❯

for creating work that not only looks great but also delivers measurable impact. Due to continued growth, they’re looking for a commercially minded CX Planner/Strategist to join their Strategy team. This is a key hire for the agency, someone who can sit at the intersection of data … into how they work, offering a mix of remote, hybrid and in-office collaboration to suit each team and project. About the role: As CX Planner/Strategist you’ll play a lead role in helping clients understand and unlock the value of their customer data, building customer … measurable change. You’ll work across multiple accounts and projects, influencing senior stakeholders and partnering closely with creatives, analysts and client leads. As a CX Planner/Strategist you'll: Lead the development of strategic comms and CX plans rooted in data and insight Facilitate strategy sessions and QBRs with More ❯

about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide high-quality support, resolve … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

about delivering outstanding service in a fast-growing Tech Company? Transport Exchange Group (TEG) is looking for a for a dedicated and solution-focused Customer Support Specialist to join our Customer Support team. You’ll be at the heart of our mission to provide high-quality support, resolve … business. We have presence in the UK, India and Ukraine. As part of our growth, we’re committed to delivering a best-in-class customer experience—and that starts with you. What You’ll Be Doing Deliver excellent customer service through inbound and outbound phone and email … regularly reviewed and up to date Monitor and resolve daily member-to-member complaints, building trust and confidence Act as the voice of the customer—escalating feedback to inform product and service improvements Collaborate with internal teams to ensure a seamless member experience What We’re Looking For More ❯

in order to maximise the potential of the team. Drive continuous service improvement including driving automation of operational processes & remediations; especially focusing on enhancing customer experience, reducing inefficiency & duplication, & accelerating speed to delivery. Create & Maintain forward looking roadmaps for Microsoft Azure platform; including dependent systems & processes, that support … incidents, problems and change requests for Team. Provide guidance and support for team members to foster growth. Your profile 7 years technical IT work experience in Microsoft's Azure Platform; including Azure Landing Zone technology Experience of ARM, Terraform & other common cloud programming languages Experience governing externals … or managed service providers. Strong understanding of cloud benefits and ideally extensive experience working with Azure. Strong communication and networking skills. Adept at both working autonomously and as part of a team to deliver solutions that tackle high complexity problems. Willingness to travel. Mostly (up to four days a More ❯

with a much-loved eCommerce business thats known for its beautiful, sustainable lifestyle products and creative online presence. With a strong focus on quality, customer experience and growing digital channels, theyre looking for an eCommerce Coordinator to support their growing web team. What you'll be doing This … affect sales. Theres an opportunity here to get stuck into how eCommerce works behind the scenes, with exposure to areas like analytics, campaign performance, customer journeys and working with external web agencies. What experience youll need This role would suit someone early in their eCommerce careermaybe a recent … grad, or someone with some previous experience inmarketing, digital marketing, eCommerce or project management. Youll need a keen eye for detail, strong literacy and numeracy skills, and confidence managing tasks that require accuracy and coordination. A competitive, curious mindset and interest in how digital retail works would go a More ❯

Our company, Cotswold Talent Solutions, are recruiting for a fantastic local customer in North Swindon. This business is a leading provider of telecommunications solutions tailored for the Small and Medium Enterprise (SME) sector, are currently searching for multiple Business Development Executive's to join the growing team based in … Swindon. This business prides itself on delivering exceptional service, the best customer experience and cutting-edge technology to help businesses improve their communications systems and drive growth. As a Business Development Executive, you will play a crucial role in expanding the customer base and promoting the telecom … for account managers to follow up on. Key Performance Indicators (KPIs): Lead generation targets Daily talk Time Database accuracy and management Candidate Requirements: Proven experience in a sales role, preferably within the telecom or technology sector. Excellent communication skills. Strong ability to understand and articulate technical solutions to nontechnical More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯

with a global consulting client to deliver some of the most advanced Salesforce AI solutions on the market. With a focus on cutting-edge customer experience and automation technologies, we are looking for a highly skilled Salesforce AI Architect to join a forward-thinking team delivering large-scale … and performance monitoring. Design and architect AI-driven solutions using Salesforce Agent Builder , Model Builder , and integrated AI toolsets to improve automation, insights, and customer interactions. Advise on embedding AI features across Salesforce and third-party systems to support intelligent decision-making and business efficiency. Lead AI-focused knowledge … Agentforce . A solid understanding of ethical AI principles, data privacy, and compliance considerations. Salesforce Agentforce Specialist certification (preferred but not essential). Demonstrated experience in AI-focused solution design, including data preparation, model tuning, and prompt configuration. 10+ years in consulting and enterprise architecture roles, with a strong More ❯

with a much-loved eCommerce business thats known for its beautiful, sustainable lifestyle products and creative online presence. With a strong focus on quality, customer experience and growing digital channels, theyre looking for an eCommerce Coordinator to support their growing web team. What you'll be doing This More ❯