recovery procedures, design and documentation. Able to provide technical leadership and guide a development team to build solution according to the design. Customer-centric approach to capturing, prioritising, refining and meeting requirements using Agile delivery techniques and GDS standards. Experience with other Identity Management platforms preferable more »
within the Service Management tool (Halo). Ensure that all IT Incidents and Service Requests are resolved in an effective, efficient, and customer-centric manner, with updates recorded in Halo as appropriate. Understand and follow agreed IT Service Management processes, and ensure colleagues are informed on more »
assurance policy Opportunity to work with leading brands and gain valuable industry experience If you are a technically-minded, self-motivated, and customer-centric individual with a passion for audio-visual solutions, we encourage you to apply for this exciting role. Please submit your CV outlining more »