You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disasterrecovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk, responding promptly to user queries and issues. Installing, configuring, and … maintaining IT operations such as backups, malware protection, and upgrades. Working closely with managers and colleagues to align IT services with business needs. Supporting IT projects and contributing to disasterrecovery and business continuity plans. Assisting with supplier contracts, licensing renewals, and budgeting. Travel to other sites will be required. Experience: Proven experience in a simlar role working More ❯
and implement schemas, partitioning strategies, indexing, and replication for high-throughput systems Enforce security standards aligned with PCI DSS and regulatory frameworks—user management, encryption, auditing Ensure availability and recovery through robust backup strategies, disasterrecovery planning, and HA configurations Deploy monitoring and diagnostics using advanced tooling to troubleshoot and resolve complex issues in real time Collaborate … optimisation, performance tuning, and troubleshooting Hands-on experience with AWS services: EC2, S3, VPC, IAM Solid grasp of database security principles and compliance frameworks Experience implementing robust backup and recovery strategies Desirable Extras Familiarity with infrastructure-as-code tools like Terraform or CloudFormation Experience with monitoring platforms such as CloudWatch, Datadog, or similar Knowledge of replication tooling like AWS More ❯
Command Center, Cloud Armour, and VPC Service Controls. Collaborate with engineering and DevOps teams to embed security into CI/CD pipelines. Support incident response planning and cloud-specific disasterrecovery strategies. Stay up to date with GCP security features, UK regulatory changes, and emerging threats. Requirements What You'll Bring Essential Skills & Experience: Experience in cloud security. More ❯
including device imaging, endpoint security, and network services. Strong hands-on experience with RMM platforms and proactive monitoring tools. Ticketing systems and ITIL-style service delivery know-how. Backups, disasterrecovery, and continuity planning — fit for SME/school environments. Proven ability to install, configure, and support print management solutions such as Papercut. Preferred Profile Familiarity with school More ❯
IT operations, budgets and supplier relationships across a multi-site, complex environment. Oversee service delivery for internal teams and guest facing platforms. Ensure robust cyber security, data governance and disasterrecovery planning. Drive innovation and continuous improvement in digital systems and user experience. Lead and develop the IT team, fostering a high performance culture. This role requires strong More ❯
