1 of 1 Permanent Google Workspace Jobs in Wiltshire

2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to incoming support … a technical support role or help desk environment is desirable. • Proficiency in troubleshooting hardware, software, and network issues. Familiarity with operating systems (Windows, macOS, Linux), productivity software (Microsoft Office, G Suite), and remote support tools. • Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. • Strong customer service orientation with a focus on More ❯