4 of 4 Permanent IT Engineer Jobs in Wiltshire

IT Field engineer - Swindon - £26,00-£30,000 We have an excellent opportunity for an IT Field engineer to join an MSP in the Wiltshire area supporting multiple schools on a daily basis. This role will involve supporting multiple schools with their IT issues, ranging across their Microsoft and Application suite. You'll be assisting … users via a ticketing system, ensuring you are working to agreed SLAs. Benefits for the IT Field engineer: 25 days + bank holiday Expenses paid (45P a mile) Pension Company events + more Key Responsibilities for the IT Field engineer: Acting as the first point of contact for all IT Support queries Assisting users face … to face, offering deskside support when needed. Travelling round to Multiple sites as and when needed to suit the business needs. Required Skills & Experience of the IT Field engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP More ❯

2nd Line IT Support Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £36,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are … the same, offering progression and exposure to complex IT environments. This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment. … In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to be based within commutable More ❯

THE ROLE We are looking for an IT Education Engineer to join our dynamic team at Nexus, for a school near Salisbury. In this role you will provide great customer service to our schools, whilst providing high quality IT tech support. You may have been or currently an IT technician on a school site or education … main responsibilities will be doing basic fixes, triaging tickets to the helpdesk and making sure that they are handled and prioritised accordingly. You will be responsible for supporting the IT services of the school, with a particular emphasis on customer service. Nexus Associates are looking for a talented and motivated IT technician who has a real flair for … of the incident Supporting the team to build a culture of continuous improvement Maintain a close view of incidents and their impacts on BAU activities Accurately document and record IT services to support our remote and local team Be responsive to requests for support whilst delivering against agreed SLA's and objectives. THE SUCCESSFUL PERSON Be proficient in Microsoft More ❯

PRINCIPAL ACCOUNTABILITIES: This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. Answering and logging all incidents/requests whether received via phone, email or face to face. Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create … Desk knowledge base Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery. PERSON PROFILE: QUALIFICATIONS, SKILLS AND EXPERIENCE An aptitude for learning and a … at the other UK based Companies Willing and prepared to work unsociable hours where necessary to meet deadlines Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency More ❯