12 of 12 Permanent ITIL Jobs in Wiltshire

years' experience working in cloud environments, with a particular focus on Microsoft Azure. You should hold a Microsoft Certified: Azure Administrator Associate (AZ-104) qualification, as well as an ITIL v4 Foundation certification. Hands-on experience with a broad range of Azure services is essential. This includes working with Virtual Machines, Azure Storage, Networking, Active Directory, Key Vault, Security Center More ❯

are running optimally. Collaborate with other departments and IT teams to resolve complex issues and improve service delivery. Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines. Provide excellent customer service, maintaining a professional demeanour and ensuring high user satisfaction. Adhere to the Prolinx Security Policies in all practices to ensure our continued compliance with the More ❯

Windows Server roles such as DFS, and DNS Familiarity with performance monitoring and capacity planning for storage and backup systems Experience developing automation or scripting for routine maintenance tasks ITIL Foundation or equivalent service management certification Due to the highly-secure nature of the projects you will be involved with, you must be eligible to work in the UK and More ❯

technologies (Azure) and a strong understanding of IT service management. What you'll need to succeed 3+ years in IT Operations with a focus on Windows Server and Storage ITIL v4 Foundation certification Expertise in Windows Server (2016-2022), Active Directory, Azure AD, Group Policy, DNS, DHCP Experience with HPE Servers, Hyper-V, SCCM/SCVMM, and backup/DR More ❯

calmly and efficiently. Confident communicator with strong customer service skills and the ability to engage professionally with stakeholders at all levels. Desirable: Familiarity with Dynamics and Assyst systems, with ITIL V3/V4 knowledge considered an advantage. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. More ❯

through innovation and collaboration What you'll need to succeed 5+ years working in cloud environments, with a focus on Microsoft Azure Microsoft Certified: Azure Administrator Associate (AZ-104) ITIL v4 Foundation Strong hands-on experience with Azure services including VMs, Storage, Networking, Azure AD, Key Vault, Security Center, and Policy Experience with container services (AKS, OpenShift) Proficiency in scripting More ❯

service improvement initiatives. Skills & Experience Required Proven experience in a 24/7 operations, NOC, or incident management role, ideally within fintech, payments, or regulated technology. Strong understanding of ITIL principles and incident management frameworks. Familiarity with service management tools such as ServiceNow, Jira, or equivalent. Excellent communication skills, with the ability to remain calm and decisive under pressure. Experience More ❯

located 1-2 hours from the customer site (or willing to relocate). What youll know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

for non-IT audiences (S&I) Experience of budget management in excess of £3m (S) High professional credibility and ability to build strong partnerships (S&I) Working knowledge of ITIL and commercial/procurement skills (S&I) Degree qualification or equivalent experience. (S) Benefits We recognise and value our employees as individuals and aim to provide a favourable pay and More ❯

Act as the escalation point for complex or high-priority issues, providing hands-on technical guidance and mentoring. Maintain high service standards through effective communication, documentation, and adherence to ITIL best practices. Collaborate with wider IT teams to resolve problems, improve processes, and enhance user satisfaction. Monitor performance, produce clear shift reports, and drive continual improvement across the service desk. More ❯

architecture decisions with enterprise-wide impact Problem Definition & Shaping: Frame complex problems to create actionable solutions, challenge assumptions, and explore options Qualifications: Essential: TOGAF or ISEB Plus one of: ITIL, IT4IT, or COBIT Certification Please note - candidates for this role must be SC Cleared, or eligible for SC Clearance. More ❯

What you'll need to succeed At least 2 years' experience in IT support or a similar role Strong knowledge of Microsoft operating systems and Office 365 Familiarity with ITIL v4 principles Excellent troubleshooting and customer service skills Ability to work independently and as part of a team Eligibility for BPSS and SC clearance (British passport required) A proactive, "switched … ll get in return Competitive salary starting at £32,000 with scope to progress to £35,000 Exposure to digital transformation projects and Azure migration Professional development opportunities and ITIL-aligned processes A supportive team environment with a focus on growth and improvement What you need to do now If you're interested in this role, click 'apply now' to More ❯