15 of 15 Permanent ITSM Jobs in Wiltshire

Active Directory and Microsoft Entra ID (Azure AD) Virtualisation technologies, particularly Hyper‐V Storage, backup and disaster recovery solutions PowerShell scripting and automation IT Service Management processes Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities. Experience of one or more of the following would be advantageous ...

Strong supplier and vendor management experience across the full supplier lifecycle Experience monitoring and managing service performance against SLAs and KPIs Knowledge of IT service management principles and frameworks, with ITIL certification (or working towards it) advantageous Experience overseeing technology procurement, contract renewals, and supplier negotiations Excellent stakeholder management skills ...

knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model. Ultimately, this role suits someone who takes pride ...

knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also be beneficial, as would experience working within a structured or shared services model.Ultimately, this role suits someone who takes pride ...

Service Request Management. Cloud service and multi-supplier experience. Experience delivering CSI and service reporting. Jira Service Management, Confluence and Remedy or equivalent ITSM tooling. Strong stakeholder management, communication and documentation skills. Role: Cloud Service Manager Sector: Defence Rate: £400 to £500 Inside IR35 Location: Corsham (1-2 days ...

enterprise technologies, with experience of solutions such as Microsoft 365; SharePoint, Power Platform, Power Automate, Power BI along with Blue Prism (RPA), Halo ITSM, ERP platforms such as Unit4, and broader integration and workflow technologies. You are excited by innovation and emerging technologies, with the ability to turn opportunities ...

succeed: Previous experience in an IT helpdesk, service desk, IT administration or similar support environment. Experience of logging and managing tickets through an IT service management system. Good problem-solving and triage skills, with the ability to assess the urgency and nature of an issue. Excellent communication skills ...

Manager (Inside IR35) for a 6 month contract based Remote with occasional travel to Corsham.Role purposeThe Defence Digital Foundry is establishing a unified IT Service Management capability to support a growing portfolio of digital services across Defence.The IT Service Manager will act as a trusted advisor and delivery partner … Facilitate workshops, reviews and knowledge-sharing sessions to build capability within the permanent team.* Act as a trusted advisor to the Head of IT Service Management and support delivery across key ITSM priorities.* Engage and build credible relationships with service owners, technical teams, delivery leads and senior stakeholders to drive ...

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

Backup and Disaster Recovery solutions Storage platforms SCCM/Microsoft Configuration Manager SCVMM HPE Infrastructure SolarWinds Networking technologies Security and vulnerability management tools IT Service Management platforms What We're Looking For Essential At least 3 years' experience in an Infrastructure Engineer, Systems Engineer, Systems Administrator or IT Operations role. … Active Directory and Microsoft Entra ID (Azure AD) Virtualisation technologies, particularly Hyper‐V Storage, backup and disaster recovery solutions PowerShell scripting and automation IT Service Management processes ITIL v4 Foundation certification. Excellent problem-solving and troubleshooting skills. Strong communication and stakeholder management abilities. Desirable Experience of one or more ...

Lead Developer,you will shape the future of digital service delivery across Wiltshire Police by leading the design,governanceand continual evolution of our Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations,integrationsand AI-enabled capabilities that improve user experience, operationaleffectivenessand service performance. Working … service management platform. Experience leading the design of workflows, automations,integrationsand digital services that deliver measurable operational and business benefits. Strong knowledge of IT Service Management principles, service managementtoolingand modern digital delivery practices. Experienceestablishingtechnical standards, governancecontrolsand secure-by-design approaches within enterprise platforms. The ability to translate complex user, operational ...

support model that maximises first-point resolution through automation, self-service, AI-enabled support and knowledge management. Own and maximise the value of the ITSM platform, using automation, service intelligence and data-driven insight to improve performance and efficiency. Lead incident, request and problem management activities, ensuring effective triage, rapid … ownership and continuous improvement, and support career development aligned to professional standards and frameworks. About you and your experience Experience leading Service Desk, IT Service Management or Digital Support functions within a complex technology environment. A strong commitment to user-centred service delivery, service excellence and continual improvement. Experience using ...

upgrades. Experience following Change Management and Configuration Management processes. Knowledge of ITIL principles and incident, problem and request management. Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy. Ability to diagnose and resolve hardware and connectivity issues. Understanding of power distribution, UPS systems, cooling and environmental monitoring ...

IT Service Manager for a 6-month contract, primarily remote with occasional travel to Corsham. You will lead onboarding of service areas into the ITSM model, drive operational readiness and advise across Service Desk, Change Enablement and Major Incident Management. Essentially an ITSM consultancy role, you will mentor teams, design … governance, and develop service measures while engaging senior stakeholders to mature ITSM capabilities. #J-18808-Ljbffr ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. Working with multidisciplinary DDaT ...