Service Desk Support Engineer
- Hiring Organisation
- Bulb Resourcing
- Location
- Swindon, Wiltshire, South West, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends, and public holidays). Required Skills and Experience Proven background in IT support … helpdesk, or technical service desk roles. Degree or equivalent qualification in engineering, computer science, or a related field. Practical experience with enterprise software, including Microsoft 365, VDI solutions, and collaboration tools (e.g., Teams, SharePoint). Hands-on experience using modern ITSM platforms such as ServiceNow or Jira ...