10 of 10 Permanent Microsoft 365 Jobs in Wiltshire

across cloud, networking, security and telephony. Key responsibilities include: Handling escalated tickets and providing 2nd line technical support to SME clients Supporting and administering Windows Server, Active Directory and Microsoft 365 environments Troubleshooting networks, firewalls, VPNs, switches and WiFi Assisting with cloud migrations, system upgrades, and backup solutions Maintaining accurate documentation and asset records Providing occasional onsite … attitude. Essential skills & experience: 2+ years’ experience in a 2nd Line or similar technical support role Good knowledge of Windows Server, Active Directory, Group Policy Hands-on experience with Microsoft 365 administration (Exchange, Teams, SharePoint, Intune) Solid understanding of networking (TCP/IP, routing, VPN, firewalls) Strong diagnostic skills and ability to resolve complex issues Confident communicator … to travel locally when required Desirable skills: Experience with Hyper-V or VMware Exposure to VoIP/hosted telephony solutions Knowledge of cybersecurity best practices Relevant industry certifications (CompTIA, Microsoft, Cisco, ITIL) What’s on Offer Competitive salary in the £28,000 – £35,000 range (DOE) Clear career development and training opportunities (certifications supported) A friendly, collaborative MSP environment More ❯

Act as the final escalation point for 2nd/3rd line technical support issues Provide hands-on troubleshooting across desktops, servers, networks, cloud platforms and telephony Support cloud environments (Microsoft 365, Exchange, SharePoint, basic Azure admin) Handle issues with routers/firewalls, VPNs, and wireless networks Oversee installation, configuration and maintenance of user systems (Windows/macOS … ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/Ubiquiti) Exposure to VoIP systems (Yeastar, Horizon or … similar) Experience with RMM and ticketing systems (HaloPSA, Datto RMM or similar) Desirable (Not Essential) Certifications such as CompTIA A+/Network+, Microsoft MCP/MCSA, or ITIL Foundation Experience updating and managing Wordpress websites Previous experience in a small-business or hybrid role with varied responsibilities What’s on Offer? Competitive salary up to £35,000 Annual performance More ❯

experience, we're looking for the following: Network Installation, config and troubleshooting experience. Firewall Config and Management (NAT, Firewall, Web, Filter, VPN, Secure Service Edge) Windows Server 2016+ and M365 suite experience. Some Azure design and security experience would be beneficial. More ❯

maintained Keep accurate records of IT issues, resolutions, and equipment What Were Looking For: Experience in IT support, ideally in an educational setting Strong technical knowledge of Windows, Office 365, networks, and hardware Excellent problem-solving, communication, and interpersonal skills A full UK driving licence (essential for traveling between schools) An enhanced DBS check (or willingness to obtain More ❯

own car. The ideal candidate will bring strong MSP experience and a background supporting SME clients across a wide range of technologies. Confidence with Windows Server, Active Directory, Office 365, networking protocols, and troubleshooting complex technical issues is essential. Just as important are strong communication skills and the ability to deliver excellent service in a client-facing role. … support wider client needs The Person: * Strong experience working for an MSP in a client-facing IT support role * Confident across Windows Server (AD, Group Policy, DNS, DHCP), Office 365, and Exchange Online * Knowledge of networking protocols (TCP/IP), firewalls, and remote desktop solutions * Able to manage workloads in a pressurised environment while maintaining excellent customer service More ❯

Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion. Create and administer user and email accounts for the companies Active Directory and Office365 systems. Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software An involvement in project work such as upgrades and rollouts Adopt security best More ❯

path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft Office, O365 Administration, and telephone systems (Five9 & Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. ITIL qualification Azure Administration experience Why Join Us? We More ❯

and 2nd line support for PCs, laptops, iPads, printers, AV equipment, and peripherals Troubleshooting issues across Windows, Mac OS, and networking environments Managing user accounts, device imaging, and Office 365 support Performing regular system maintenance and antivirus checks Maintaining accurate records via the IT Helpdesk system Liaising with third-party vendors and internal teams Supporting users with OneDrive … your daily responsibilities Required Skills and Qualifications: Minimum 2 years’ experience in IT support Strong support knowledge of Windows 10/11, Mac OS, networking, hardware repairs and Office 365 Familiarity with Active Directory, file permissions, installations, configurations and printer support Excellent communication and customer service skills Must be comfortable travelling to multiple sites UK Driving License and More ❯

to join an MSP in the Wiltshire area supporting multiple schools on a daily basis. This role will involve supporting multiple schools with their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via a ticketing system, ensuring you are working to agreed SLAs. Benefits for the IT Field engineer: 25 days + bank … as and when needed to suit the business needs. Required Skills & Experience of the IT Field engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested More ❯

IT Support (Office 365 Support) £26,000 - £30,000 + Training + Progression + Expenses Covered + Local Patch Swindon Are you an IT Support Technician or similar with experience in Office 365 looking to receive continuous training in an MSP environment, working for a company with excellent progression pathways into Project Management and Team Leader … Monday - Friday (8am - 4pm) The Person: IT Support Technician. Commutable to sites around Swindon. Reference: BBBH21637 Keywords: IT Technician, IT Support, 1st Line, 2nd Line, Office 265, Intune, Education, Microsoft, MSP, Swindon If you're interested in this role, click ' apply now ' to forward an up-to-date copy of your CV. We are an equal opportunities employer and More ❯