8 of 8 Permanent Service Management Jobs in Wiltshire

Service Management Consultant – SC Cleared – £520–£540 per day – Corsham – Contract until March 2027 While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. FryerMiles are delighted to be working with a Defence consultancy … recruit a Service Management Consultant for an MOD programme. The successful candidate will support the design, implementation and continual improvement of ITIL-aligned service management processes across a complex cloud environment. Key Responsibilities: Design, implement and improve ITIL-aligned service management processes. Support Incident ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role … within our Service Introduction team, part of Digital Corporate & Shared Services and Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction ...

regulated environment. This is a leadership role with significant responsibility for ensuring stable, secure and resilient services. You'll work closely with technical teams, service management colleagues and senior stakeholders to drive operational performance, manage risk and ensure services continue to meet both customer and organisational expectations. … develop teams, creating a culture of accountability, collaboration and high performance. Ensure services are effectively operated, maintained and supported against agreed requirements. Drive service improvement initiatives that enhance efficiency, reliability and customer outcomes. Manage operational risk, service issues, security and resilience activities. Oversee capacity planning and operational readiness ...

regulated environment. This is a leadership role with significant responsibility for ensuring stable, secure and resilient services. You'll work closely with technical teams, service management colleagues and senior stakeholders to drive operational performance, manage risk and ensure services continue to meet both customer and organisational expectations. … develop teams, creating a culture of accountability, collaboration and high performance. Ensure services are effectively operated, maintained and supported against agreed requirements. Drive service improvement initiatives that enhance efficiency, reliability and customer outcomes. Manage operational risk, service issues, security and resilience activities. Oversee capacity planning and operational readiness ...

Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Senior Service Delivery Manager (HADECs … join our team in Digital Operational Services. This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. If you are passionate about ...

maintenance and operation of physical compute platforms and associated systems. Working closely with Project teams to deliver new capabilities and infrastructure changes. Collaborating with Service Operations and BAU teams to resolve incidents and maintain service availability. Managing assets and configuration records across approved systems. Supporting Change Management and Configuration Management processes. Assisting with Data Centre operations across additional sites. Participating in an on-call rota and supporting out-of-hours maintenance, change activity and break-fix work. What you'll bring: Experience working within a Data Centre or IT infrastructure environment. Knowledge of server installation ...

resolutions in the ticketing system, ensuring accuracy and completeness Contribute to the development of internal knowledge base articles and user guides to improve self-service and troubleshooting Communicate with end-users to update them on the status of open issues and provide clear instructions for resolution Prioritise and escalate … perform routine checks to ensure IT services are running optimally Collaborate with other departments and IT teams to resolve complex issues and improve service delivery Ensure adherence to IT service management best practices, including SLAs and ITIL guidelines Provide excellent customer service, maintaining a professional demeanor ...

NETWORK ENGINEER OPPORTUNITY: Provide network and firewall support within a secure data centre environment Troubleshoot hardware, connectivity, and bandwidth issues escalated from the service desk Monitor network performance using industry-standard monitoring tools Support installation and deployment of new equipment as part of upgrade and project work Manage … update tickets via the service management system, ensuring SLA adherence Participate in an on-call rota supporting a 24/7 service environment YOUR KEY SKILLS: Proven experience in a Network Support or Network Engineer role Strong knowledge of networking technologies, including switching and firewalls Experience troubleshooting ...