1 of 1 Permanent Service Manager Jobs in Wiltshire

technical support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews and annual management reviews. Produce high-quality reports covering technical performance, financial performance … ensure appropriate capability, capacity and skills are available. Build strong customer relationships and identify opportunities for contract growth. Essential Experience Experience managing complex service delivery, support services or defence contracts. Strong customer relationship and stakeholder management skills. Proven track record of governance, reporting and performance management. Experience managing budgets ...