4 of 4 Permanent Service Manager Jobs in Wiltshire

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As Senior Service Introduction Manager, you will play a key operational leadership role within our Service Introduction team, part of Digital Corporate & Shared Services … Digital Operations Services within the Digital Directorate at National Highways. Reporting to the Head of Operational Service Design & Transition, you will lead the day-to-day delivery, governance and continual improvement of the Service Introduction function. You will manage and develop a team of Service Introduction Managers ...

expertise that supports the management, development and delivery of digital solutions across the transport network. National Highways have an excellent opportunity for a Lead Service Manager Manager role, which is an Agile-delivery-first position operating under a LSM title. The role holder is responsible … delivering strategic outcomes utilising the DevSecOps capability within Infrastructure & Platforms. With a strong commercial and financial acumen, the Lead Service Manager also is responsible managing the full cycle of all new deliveries and capabilities. This is from conceptual scoping, preparation of governance artifacts, securing funding, through ...

central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Service Delivery Management team in the Service Operations Division, you'll play a key role … ensuring the effective delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver value for money and support National Highways' strategic objectives. The role offers ...

technical support services to the customer. Act as the primary customer interface for contractual and operational matters. Manage contract performance against agreed objectives, service levels and contractual commitments. Deliver effective governance through progress reviews, contract reviews and annual management reviews. Produce high-quality reports covering technical performance, financial performance … ensure appropriate capability, capacity and skills are available. Build strong customer relationships and identify opportunities for contract growth. Essential Experience Experience managing complex service delivery, support services or defence contracts. Strong customer relationship and stakeholder management skills. Proven track record of governance, reporting and performance management. Experience managing budgets ...