1 to 3 of 3 Permanent Software Licensing Jobs in Wiltshire

working to mandated KPI’s and SLA’s. Reporting to the Site Operations Manager, you will work towards achieving enhanced service levels for all software, hardware, and systems improvement, ensuring that issues are resolved effectively and efficiently. As Network and Infrastructure IT Manager, you will work closely with other … Science or similar, having attained ITIL Certification, a Qualification in Windows Exchange and able to work confidently in and around IT operating systems both software and hardware based. Ensuring that the business software licensing status is correct and up to date, delivering training and coaching to IT … Technicians and Administrative staff on all systems and new software, plus the management and maintenance of onsite security systems, access control points and overall site IT related safety and privacy. more »

Analyst will be responsible for managing and analysing data to support the business IT services. The Configuration Analyst will play a key role in software and hardware asset management, utilising expertise in Power BI and data analysis to develop metrics and demonstrate the value delivered by IT processes. Configuration … analyse data, develop metrics, and create reports that showcase the value and efficiency of IT service processes. Asset Management: Accurately manage hardware assets and software licensing, ensuring legal compliance and cost-effectiveness through meticulous audit reporting. Process Improvement: Improve first-time fix rates, reduce risks, and shorten task … Analyst Experience required: Proven experience as a Data Analyst or Configuration Analyst. Proficiency in Power BI and other data analysis tools. Strong knowledge of software and hardware asset management. Excellent analytical and problem-solving skills. Ability to develop and maintain metrics and reports. Experience working with ITIL or other more »

worldwide through IT alliance partners on every continent. Role Overview: As a Cloud Marketplace Operations Expert, you will play a pivotal role within the Software Pillar of the Technical Pre-Sales function of Business Solutions and Services. This role encompasses licencing, contracts, compliance, Software Asset Management & Compliance, and … the onboarding of new customers, and aiming for a 100% retention rate. Your expertise will be vital in providing high-standard service across various software solutions and platforms, especially within the Microsoft portfolio. Daily management of the Cloud Marketplaces. Oversee the marketplace inbox, addressing billing issues, credits, manual orders … licence/product queries. Manage the onboarding process for monthly billing until customer engagements transition to the Customer Success Manager. Proactively manage and secure software renewals, working towards a 100% retention rate and upsell/cross-sell opportunities. Build strong relationships within the wider business and collaborate with external more »