Microsoft & Adobe An exciting opportunity has arisen for a Software Solutions Specialist to join a growing software solutions team. This role is ideal for a motivated professional with experience in Microsoft operations, licensing, and customer support, who thrives in a dynamic environment. Key Responsibilities: Oversee the day-to-day management of Microsoft and Adobe licensing marketplaces. … Manage billing issues, credits, invoicing, and manual orders. Handle customer queries related to marketplace support, licensing, and products. Lead the customer onboarding process before transition to the Customer Success team. Proactively manage renewals, following a structured 60-day renewal plan, with the goal of achieving maximum retention and revenue growth. Build strong internal and external stakeholder relationships. Act as … the first point of contact for marketplace updates and licensing commitments. Manage Microsoft GDAP (Delegated Admin Permissions) commitments. Assist with the preparation and presentation of new and renewal proposals. Support the expansion of marketplace offerings to include platforms such as AWS and Google. Deliver customer demos and promote self-service adoption. Identify opportunities to streamline processes and improve efficiency. More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Reboot Recruit
Software Marketplace Operations Expert Chippenham (Hybrid) | Up to £45,000 (£60k OTE) + Benefits Join a leading IT service providers, delivering IT product sales and systems integration services across 14 countries for midmarket, enterprise, and public-sector clients. In this role, you’ll manage the company’s software marketplace platform, leading the onboarding of new customers, supporting renewals … handling licensing and billing queries, and driving efficiencies across Microsoft, Adobe, and wider cloud platforms. You’ll also act as the first point of contact for marketplace updates, support customer demos, and collaborate with suppliers and internal teams to ensure customers maximise the value of their software investments. What’s on offer: Hybrid working (3 days in/… spot prizes), and career progression within a collaborative, growth-focused culture. What we’re looking for: 1–2 years’ Microsoft operations experience with strong knowledge of Microsoft tools and licensing Microsoft licensing and product knowledge Microsoft Partner Centre expertise desirable Adobe licensing expertise desirable Experience supporting multiple platforms and systems desirable Experience with Marketplace billing, renewals, and More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Reboot Recruit
Software Marketplace Operations Expert Chippenham (Hybrid) | Up to £45,000 (£60k OTE) + Benefits Join a leading IT service providers, delivering IT product sales and systems integration services across 14 countries for midmarket, enterprise, and public-sector clients. In this role, you’ll manage the company’s software marketplace platform, leading the onboarding of new customers, supporting renewals … handling licensing and billing queries, and driving efficiencies across Microsoft, Adobe, and wider cloud platforms. You’ll also act as the first point of contact for marketplace updates, support customer demos, and collaborate with suppliers and internal teams to ensure customers maximise the value of their software investments. What’s on offer: Hybrid working (3 days in/… spot prizes), and career progression within a collaborative, growth-focused culture. What we’re looking for: 1–2 years’ Microsoft operations experience with strong knowledge of Microsoft tools and licensing Microsoft licensing and product knowledge Microsoft Partner Centre expertise desirable Adobe licensing expertise desirable Experience supporting multiple platforms and systems desirable Experience with Marketplace billing, renewals, and More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Bechtle UK
Cloud Marketplace Admin A Software Solution Expert is a key member of the Software Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services. Bechtle’s Software Practice provides 3 core functions: Licencing, contracts and compliance; Software Asset Management & Compliance; and our Software procurement Marketplace. As a Marketplace Operations Specialist, you … guidance to new and existing customers. We require a driven and motivated Marketplace operations specialist to provide and maintain a high standard of service to our customers across multiple Software solutions and platforms. Essential Responsibilities: Day-to-day management of the Microsoft licencing and Adobe Marketplace Management of Microsoft licensing and Adobe inbox and supporting with Marketplace billing … relationships with wider business and collaborating with our external suppliers Being the first point of contact for any Marketplace updates and responsible for hosting calls for the stakeholders around licensing and commitment requirements Managing Microsoft GDAP (Delegated Admin Permissions) commitments for customer Support with presenting Microsoft and Adobe net-new and renewal proposals • Supporting with streamlining our marketplace offers More ❯
swindon, wiltshire, south west england, united kingdom Hybrid / WFH Options
Bechtle UK
Cloud Marketplace Admin A Software Solution Expert is a key member of the Software Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services. Bechtle’s Software Practice provides 3 core functions: Licencing, contracts and compliance; Software Asset Management & Compliance; and our Software procurement Marketplace. As a Marketplace Operations Specialist, you … guidance to new and existing customers. We require a driven and motivated Marketplace operations specialist to provide and maintain a high standard of service to our customers across multiple Software solutions and platforms. Essential Responsibilities: Day-to-day management of the Microsoft licencing and Adobe Marketplace Management of Microsoft licensing and Adobe inbox and supporting with Marketplace billing … relationships with wider business and collaborating with our external suppliers Being the first point of contact for any Marketplace updates and responsible for hosting calls for the stakeholders around licensing and commitment requirements Managing Microsoft GDAP (Delegated Admin Permissions) commitments for customer Support with presenting Microsoft and Adobe net-new and renewal proposals • Supporting with streamlining our marketplace offers More ❯