7 of 7 Permanent Support Engineer Jobs in Wiltshire

1st Line Support Engineer Lyneham nr Swindon To £26,500 + Full Benefits This is a fantastic opportunity for you, an experienced 1st Line IT Support Engineer with SC Security Clearance (or able to obtain, or Lapsed SC Clearance), to join a leading IT Support company, based on site at a very large and prestigious … site in Lyneham near to Swindon and Chippenham. Joining a team of engineers, you will be responsible for the provision of IT support in line with the clients SLA. It will include: 1st Line support IT Support Telephone and Deskside support Building, imaging and deploying laptops using Intune and or SCCM Server Administration - Active Directory User … support MS Office Upgrades, new installations etc. Audio Visual Basic understanding of Network Support - LAN, WAN and Wifi would be a bonus In order to be successful in your application, it is essential that you are: Security Cleared - ideally SC level (will consider lapsed or the ability to obtain) At least 2 years' experience in a similar 1st More ❯

2nd/3rd Line IT Support Engineer – Security Cleared Location: Corsham – Hybrid Salary: £38,000 – £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold … current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices More ❯

2nd/3rd Line IT Support Engineer – Security Cleared Location: Corsham – Hybrid Salary: £38,000 – £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd/3rd Line IT Support Engineer to join their team. You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting. You must hold … current SC Clearance (and be eligible for DV clearance) and be a sole British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices More ❯

Job Title: 1st Line Support Engineer Location: Corsham (Full-Time, Onsite) Overview: Were working with a leading IT services provider to hire a driven and customer-focused 1st Line Support Engineer to join their team onsite in Corsham. This is an excellent opportunity for someone looking to build a solid foundation in IT support while … someone early in their IT career who is looking to develop and grow into more advanced technical positions. Key Responsibilities: Act as the first point of contact for technical support issues (via phone, email, and ticketing system) Troubleshoot and resolve basic hardware, software, and network problems Escalate complex or unresolved issues to 2nd or 3rd line teams Log and … manage support tickets, ensuring timely resolution and user updates Assist with the setup of hardware, software installations, and user account management Maintain clear and professional communication with end-users Contribute to knowledge sharing and internal documentation What Were Looking For: Previous experience in a helpdesk or IT support role (desirable, not essential) Passion for IT and eagerness to More ❯

About the opportunity: Are you an experienced IT professional with a passion for delivering excellent customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to hear from you! About the Role: As a Technology Support Engineer , you'll play a key role in ensuring … our colleagues have secure, reliable access to IT and telephony services. You'll be the first point of contact for technical support, resolving issues efficiently while providing a positive and professional service. From maintaining desktop and server infrastructure to supporting disaster recovery and security processes, you'll help keep our business running smoothly. Key Responsibilities: Running the IT Helpdesk … plans. Assisting with supplier contracts, licensing renewals, and budgeting. Travel to other sites will be required. Experience: Proven experience in a simlar role working as an experienced 2nd line engineer with a path to grow into infrastructure and security. Excellent organisational skills and ability to work under pressure Confident, proactive, and self-motivated approach Knowledge of Windows OS, Microsoft More ❯

Are you passionate about quality, coaching, and technical excellence? Ready to join a market-leading garage door installation company that s raising the bar for service and support across the industry? We re recruiting a Technical Support Engineer to become the driving force behind field quality, technical support, and installer development. If you love solving complex … problems, helping others succeed, and raising standards this role is made for you. What You ll Be Doing: Support our Installers Coach & Train Engineers in the Field Conduct Quality Audits and ensure installations meet high standards Root Cause Analysis (RCA) identify issues, implement real fixes Provide Actionable Feedback to the Business and Field Teams Deliver Training & Mentorship for new … Engineers Sign Off Engineers Competence post-training Support Large or Complex Installations as the technical lead Help Develop Training Materials, Online Courses, and Best Practice Manuals Audit Customer Aftercare Services and provide coaching where needed What You Bring: Knowledge of garage doors, components, and installation Skilled in troubleshooting & fault diagnosis Experience in performance coaching and auditing Excellent communication, especially More ❯

2nd line support analyst – Windows, Office, networking, ITIL, G Suite, Linux – Wiltshire, hybrid JOB SUMMARY & SCOPE Responsible for providing technical support and assistance to end-users within our organization. You will respond to enquiries, diagnose, and troubleshoot technical issues, and provide timely solutions to ensure the smooth operation of our systems and technology infrastructure. KEY ACCOUNTABILITIES • Respond to … incoming support enquiries via phone, email, or ticketing system in a timely and courteous manner. • Analyse and troubleshoot technical issues reported by end-users, including hardware, software, and network problems. • Provide effective solutions to technical issues, guiding end-users through corrective steps or performing remote troubleshooting. • Escalate unresolved issues to appropriate IT colleagues or vendors for further investigation and … resolution. • Assist with the installation, configuration, and deployment of software applications and updates. • Document support tickets, resolutions, and procedures to build a knowledge base for future reference and training. • Provide basic training and assistance to end-users on software applications, systems, and IT best practices. • Monitor system performance and security to identify potential issues or vulnerabilities proactively. • Conduct routine More ❯