Job Title - IT SupportTechnician - 3rd Line Location - Devizes, Wiltshire Salary - £33-40K DOE Type - Permanent Hours - Fulltime, based onsite The Company My client is a leading manufacturing business located in the Southwest, and they manufacture precision parts, primarily serving the automotive, aerospace and power generation industries … will be located within the Devizes sites but also covering the Bath site as and when required. The role: Within the role of IT SupportTechnician, you will support all areas of the business, providing 1st, 2nd and 3rd line IT support within the business. The … Monday to Thursday with 30 minutes unpaid lunch and 08:00 15:30 on Fridays. Skills/Experience required: Experience in a 3rd line support role. Benefits: Generous Pension Scheme Employee Support program Private Family Healthcare 25 days holidays Successful candidates will be contacted within 7 working days more »
We have partnered exclusively with a well-known brand to recruit for an IT SupportTechnician on a permanent basis, paying up to £35,000. Our client is based in North Wiltshire with an established IT team where you will be acting as the main point of contact … all IT queries from their internal users. This role is based onsite with occasional remote days. Main responsibilities include: Delivering 1st and 2nd line support across a variety of IT and ERP systems Troubleshooting hardware and Microsoft applications Manage the onboarding and offboarding process for IT equipment IT procurement … Create and maintain documentation to support all IT processes Support on internal IT projects Skills and experience: Proven experience in O365 administration, Azure AD, Exchange Online, SharePoint, networking, ERP systems Understanding of ITIL processes Understanding of LAN, network maintenance and configuration Previous experience in a Desktop Supportmore »
Our clients are recruiting for an establishedSystems Support Technicianto fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a … positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers of all technical more »
